
Senior Field Service Technician
- Montreal, QC
- Permanent
- Full-time
- Install electrical components on customer sites.
- Diagnose and repair troubled equipment at our customers' sites.
- Perform preventive maintenance on electrical equipment.
- Provide estimates of our products and services as required.
- Order parts and track delivery.
- Maintain, repair, modernize and provide technical support for the range of products offered by Schneider Electric in the workshop and at customer sites.
- Provide training sessions to internal and external customers on the use and care of our products.
- Carry out warranty and recall repairs on our products.
- Perform tests, calibrations, adjustments, corrections and verifications on Schneider Electric products.
- Manufacture and commission different types of equipment using tools such as computers and test benches, according to plans and specifications.
- Analyze electrical installations to determine the causes of problems and establish solutions using product technical manuals.
- Participate in consultations with engineering groups to find solutions to customer problems.
- Report customer suggestions for improving product design.
- Implement design changes and support customers.
- Carry out commissioning on various Schneider products according to requested specifications.
- Develop and maintain relationships with customers across Schneider Electric's entire offering.
- Maintain the tools, documentation and equipment provided to carry out the task.
- Write service reports for internal and external customers.
- Good knowledge of the application and use of low- and medium-voltage electrical equipment.
- Minimum 10 years' experience in the field.
- College, university or technical equivalent.
- Good oral and written communication skills.
- Familiar with the use of a computer and Windows software.
- A strong focus on customer satisfaction and teamwork.
- Bilingual French/English would be an asset.
- Flexible working hours and travel. (overtime and travel)
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust CharterSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.