Staff Housing Coordinator
- Canada
- $44,000 per year
- Permanent
- Full-time
- Winter/Summer Season Lift, Trail and Golf passes
- Initial entitlement to three weeks of paid vacation
- Benefits plan and additional wellness components, including Health Spending Account and EFAP • Participation in our RRSP and matching DPSP programs
- Company supported training and professional development opportunities
- Dining discounts within our hotel & Resort-owned outlets
- Retail discounts in our Resort-owned outlets
- Friends and family rates at the Sun Peaks Grand Hotel
- Reciprocal programs with partnering ski areas & hotels
- Eligibility for our 'Pay for Performance' incentive bonus program (after qualifying period), awarded to top performers
- 3+ years' experience in property management, hotel booking and reservations, customer service or guest relations.
- Strong interpersonal skills with a high level of service orientation.
- Well organized with the ability to multi-task.
- Effective written communication and documentation skills.
- Influential skills to work collaboratively across teams and departments.
- Proficiency in Microsoft Office, basic Excel skills, etc.
- A valid B.C. Drivers Licence.
- Responsible for oversight of the Staff Housing administration regarding policies and processes, including check-ins/outs, internal and external communications, room allocations and resident relations
- In collaboration with the HR team, manage department allocations and floor plans for all staff housing properties.
- Attend weekly Staff Housing Committee meetings and provide regular reporting on occupancy as well as check-ins/outs, and table any incidents or issues that warrant a collective discussion/remediation.
- Build relationships with staff housing residents throughout each season while ensuring they abide by policies and terms in the license agreement and handbook.
- Assist with organizing each building's essential inventory and all unit provisioning (furniture, cookware and accessories) as well as maintaining appropriate inventory levels for our bedding resale program.
- Work closely with the Facilities Manager, Staff Housing Caretaker and Maintenance team to ensure proper attention and care of each property as well as the to ensure cleanliness and proper function of Staff Housing rooms and common areas and perform spot checks of rooms prior to resident check-ins.