COORDINATOR - SOCIO-JUDICIAL SERVICES

• Support, guide, and supervise the provision of customer services and the work of victim support workers;
• Supervise victim support workers in matters of attendance, approval of timesheets, evaluation of service delivery, performance, etc.;
• Hold regular one-on-one meetings with victim support workers to provide them with support in their practice;
• Support and coach the team of victim support workers in acquiring professional knowledge and skills, in particular by leading biweekly workshops;
• Provide guidance to victim support workers regarding the various compensation programs, particularly the Compensation for Victims of Crime (IVAC) program;
• Assist the Assistant Director in organizing training activities, in particular by recommending relevant training activities based on identified needs;
• Assist the Assistant Director in the design of tools, procedures, guides, and reference documents for victim support workers;
• Participate in setting quality standards for intervention services;
• Promote the coordination of activities within the team of victim support workers;
• Coordinate the travel arrangements of victim support workers during itinerant court sessions;
• Visit the five service points in various Northern villages at least three times a year;
• Take part in outreach activities with victim support workers;
• Replace the Assistant Director in her absence;
• Perform any other duties as requested.

• University degree in social work, criminology, psychology, sexology, psychoeducation, or a related discipline, and membership in good standing with a professional association;
• A minimum of three years' professional experience in intervention related to criminal victimology and/or correctional services and/or the judicial system and/or programs for victims and witnesses of crime;
• Professional experience in post-trauma intervention;
• Experience in clinical supervision and/or management is considered an asset;
• A keen interest in adult education and in conducting training sessions, workshops, etc.;
• Ability to give clear, constructive guidance;
• Excellent problem-solving, decision-making, communication, and mobilization skills;
• Experience in preparing various reports (activity, annual, etc.);
• Oral and written communication skills in at least two of the following languages: Inuktitut, English, and French;
• Ability to work under pressure and respect deadlines;
• Willingness to travel frequently in Nunavik and outside the region;
• Proven cultural sensitivity and openness to Inuit culture;
• Experience in a multicultural environment, preferably in Indigenous communities, will be considered an asset;
• Good working knowledge of Microsoft Office and other relevant software.

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