
Agreement Specialist
- Burlington, ON
- Permanent
- Full-time
Agreement Administrative Specialist, you will be responsible for entering both new & renewed
Agreements. We are seeking a highly organized individual who is self-motivated and can work
independently. You will be expected to work quickly and efficiently to ensure your tasks are
completed in a timely manner. If you are organized, diplomatic, and are interested in working with
one of the leading companies in the industrial manufacturing field, look no further than Konecranes!PRINCIPAL RESPONSIBILITIES:
- Agreement and asset creation and/or review
- Use the current Siebel system in the agreement entry process efficiently.
- Identifies and researches agreement deficiencies supplied by the Agreement Sales
the requirements back effectively.
- Develop competency and use processes and tools provided for this role.
- Use queries and reports to assist in daily job functions.
- Customer accounts setup, review & modification.
- Activation / Removal of yKC access for contract customer
- Strict adherence to the organization's agreement requirements and order process flows
- Execute all functions in line with the applicable delegation of authority.
- Perform other duties as assigned.
- Positive customer service attitude
- Dependable and willing to work the necessary hours to complete the assigned tasks.
- Behaves according and to the highest ethical standards.
- Builds respect and cooperation and manages conflicts constructively.
- Models' effective two-way communication, including feedback.
- Strives for continuous learning and self-development.
- Ability to make timely, well informed, and effective decisions based on the information
- Team spirit & Motivated
- Knowledge of the service industry beneficial
- Ability to travel locally and outside the service area for operational requirements &
well-developed data entry skills including speed, accuracy, and expertise with Microsoft Office
applications (e.g. Outlook, Word, Excel, & PowerPoint). Must have professional communication
skills, good interpersonal skills and multi-tasking and prioritizing abilities.Additional InformationWhat we're offering in-return:
- RRSP Match
- Standard Benefits (Dental, Vision, and Medical)
- Paid Holidays/Vacation
- Personal Emergency Leaves
- Learning Development Programs
- Flexible Hours
- Short & Long term Disability Plans