Population Health Manager
- Niagara Falls, ON
- $60,178-80,238 per year
- Permanent
- Full-time
- Provide leadership, guidance and scheduling for multidisciplinary teams providing services to identified patient groups
- Support onboarding, mentorship, and performance feedback for team members.
- Lead regular team meetings and facilitate interdepartmental communication.
- Promote a culture of collaboration, respect, and continuous learning that align with NFCHC values.
- Assist with the design of care pathways and programming; develop and implement improvement plans.
- Monitor and evaluate program effectiveness using service and program indicators and data targets.
- Lead the development and revision of workflows, policies, and procedures.
- Ensure services are responsive to the needs of priority populations in a timely manner.
- Contribute to the implementation of NFCHC’s strategic plan and organizational priorities.
- Collaborate with leadership to align services with community health needs.
- Represent NFCHC at regional planning tables, workshops, and conferences.
- Assist with budget planning and resource allocation for integrated services.
- Maintain a strong understanding of community health issues and the social determinants of health
- Foster partnerships with community organizations and service providers.
- Support client-centered care through advocacy, education, and outreach.
- Handle patient concerns that arise
- Completion of a relevant college or university program in a health-related discipline; Master’s degree preferred.
- Membership in a regulatory college considered an asset
- Minimum 5 years of experience in a community-based healthcare setting.
- Demonstrated leadership in interdisciplinary team environments.
- Experience in program development, implementation, and evaluation.
- Experience in of Community Health Centre model of care considered an asset
- Ability to practice utilizing a client-centered approach with a strong understanding of the impact of the social determinants of health on patient care management.
- Proven ability to provide culturally competent, compassionate, and non-judgmental care.
- Excellent time management skills with the demonstrated ability to effectively set priorities and complete required tasks.
- Superior verbal and written communication skills, including ability to effectively communicate with internal team and external partners.
- Ability to be flexible and adaptable to an evolving environment promoting a positive work culture.
- Demonstration of interpersonal skills with the ability to listen effectively and positively collaborate with others and clients.
- Ability to effectively identify problems and collaborate with others towards a solution.
- Proven ability to lead and/or participate in research and quality improvement initiatives.
- Commitment to continual learning and professional growth.
- Must be able to work in an evolving environment, while maintaining a positive attitude and providing exemplary client-centered care.
- Proficiency in electronic medical records and related software.
- Training in a recognized quality improvement (i.e. Lean Six Sigma) certification considered a very strong asset.
- Achievement of service delivery targets across all integrated programs.
- Staff engagement and performance in alignment with organizational goals.
- Progress on quality improvement initiatives and strategic objectives.
- Participation in professional development and community networks.
- Preference may be given to applicants who identify as Francophone and/or Indigenous, in alignment with funding requirements that support the recruitment of underrepresented groups in healthcare. All qualified candidates are encouraged to apply.
- Access to a vehicle for community engagement and outreach.
- Ability to work a flexible work week containing evening and weekend hours
- Ability to work at a computer for extended periods.
- Occasional travel and participation in public events.
- Competitive salary ($60,178 - $80,238)
- Health and Dental benefits
- Pension Enrollment (HOOPP)
- Professional Development Days + Funding
- Paid Vacation
- Short-Term and Long-Term Disability