Bilingual Transfer Specialist

Computershare

  • Montreal, QC
  • Permanent
  • Full-time
  • 4 days ago
Job Category: Professional ServicesJob Description:Location: Montreal, Canada (Hybrid)In this position, you'll be based in the Vancouver office for a minimum of three days a week, with the flexibility to work from home for some of your working week.We give you a world of potentialWe have a unique opportunity for someone to contribute their talents and strengths as a Bilingual Transfer Specialist.Our Operations teams support all of our business lines behind the scenes. Across the world we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team.Become part of our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.A role you will loveTo ensure that excellent customer service is provided to all shareholders and clients through the up-front review and validation as well as the continued processing or rejection of operational documents of all incoming transfers, account transactions, dividend reinvestment requests, legal inquiries, issuer's requests and lost certificates. This service is provided after being scanned into Workflow. The incumbent is an expert member of the Operations team, sufficiently cross trained and knowledgeable in all possible transfer, legal or transaction requests and as such able to provide guidance, direction and training to the group and other interrelated units.Key accountabilities:
  • Reviews and verifies accuracy and completeness of source documents (e.g., transfer instructions, legal requests including probate/trust agreements/corporate resolutions/certificate replacement docs, direct credit instructions, Dividend reinvestment requests and optional cash payments etc.) for processing in accordance with existing business rules.
  • Validate to determine if all transactions received are in transferable order or reject the items noting any deficiencies.
  • Ensures that sensitive information is only provided to authorized individuals.
  • Communicates submission deficiencies and provides resolutions to the presenter, as necessary
  • Ensuring that all transactions are completed in the time standards required based on regulatory requirements or internal standards.
What will you bring to the role?
  • College or University; or equivalent combination of education and experience is preferred.
  • Bilingual - English/French
  • Must be knowledgeable with regulatory security requirements.
  • Broad knowledge of the Canadian Securities Industry from a Stock Transfer perspective.
  • 2-3 years industry experience.
  • Excellent knowledge of various Microsoft Office Applications required.
  • Strong communication skills (verbal and written)
  • Strong organizational and multitasking skills
  • Minimum keyboarding skills of 50-60 wpm
  • Ability to work independently with minimum supervision and the ability to apply professional judgment to escalate or work with other stakeholders when applicable.
  • Must be proactive and someone who takes initiative.
  • Must be adaptable to the changing needs of the department, including working in a rotating shift schedule between 8:30 to 7:00 pm.
  • Availability to work overtime and full time in the office as required.
Rewards designed for youFlexible work to help you find the best balance between work and lifestyle.Health and wellbeing rewards that can be tailored to support you and your family.Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about life at Computershare, visit computershare.com/careers-handbook.#LI-HybridAbout Us:A company to be proud ofWe're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.Fairness and cultureWe're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit for further information.About the Team:Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

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