Maintenance Technician

• Work with Admin and Site team leads to keep operations running day to day.

• Completes repairs and handyman tasks.

• May perform other duties within the nature and level of the job.

• Respond promptly to emergency maintenance requests and take appropriate action to resolve issues. Including escalation to management.

• Keep accurate records of maintenance activities, within an electronic ticketing system.

• Provide excellent customer service to internal stakeholders and external vendors, responding professionally to inquiries and resolving issues in a timely manner.

• Perform routine inspections, preventive maintenance, and repairs on building systems and equipment.

• Troubleshoot mechanical, electrical, and plumbing issues.

• Complete work orders (tickets) in a timely and professional manner.

• Maintain tools, equipment, and a clean, safe work environment (In line with the expectations of the sites and our clients).

• Assist with facility upgrades/moves, installations, and special projects.

• Monitor the overall condition, readiness and cleanliness of sites, ensuring the premises, furniture, and fixtures are in working order and within compliance where applicable.

• Communicate effectively with supervisors, contractors, and team members.

• Will have the use of a van most of the time.

• May require evening and after-hours work.

• Minimum 3-5 years of directly related work experience.

• Diploma/Certificate in a related field or equivalent experience is an asset.

• Experience working in a Live in Treatment setting is an asset.

• Non-profit experience in an accredited organization is an asset.

• Enthusiastic self-starter who takes great pride in their work.

• Previous experience in a non-profit, customer service role, and/or live-in treatment facility.

• Outstanding communication skills and ability to interact with all levels of staff.

• Strong organization and time-management skills.

• Strong troubleshooting skills (ability to isolate causes of potential problems and collaborate on appropriate solutions).

• Some heavy lifting and physical effort required, such as lifting heavy up to 50 pounds.

• On your feet or walking around up to 80% of the day.

• Ability to work extra overtime hours, as requested or scheduled.

• Knowledge of basic building maintenance principles and techniques, including HVAC, plumbing, and electrical systems.

• Ability to operate and maintain maintenance equipment and tools safely and effectively.

• Flexibility to adapt to changing priorities and work effectively in a fast-paced environment.

• Ability to work independently with minimal supervision, as well as collaboratively within a team.

• Understanding of confidentiality requirements and respect for the privacy of individuals in the facility.

• Experience with Microsoft Office Suite.

• Satisfactory clearance under the Criminal Reference Check.

• Travel will be required to other locations within the portfolio; must have a valid driver’s license with a clean abstract and access to a reliable vehicle. (along with a Lumenus Vehicle)

Lumenus Community Services