Technical Sales Support Specialist

ABB View all jobs

  • Saint-Laurent, QC
  • Permanent
  • Full-time
  • 15 days ago
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This Position reports to: Sales Support ManagerWe are seeking a highly motivated and detail-oriented Technical Sales Support Specialist to join our dynamic team. In this role you will deliver expert product and application support, resolve complex technical issues, and support internal and external stakeholders with in-depth knowledge and guidance on our low voltage products for Smart Power and Smart Buildings Canada.The work model for the role is: hybrid
This role is contributing to the ELSB/ELSP Technical Sales Support teamRequirements:Provide expert technical advice and troubleshooting support for customer inquiries and application needs.Participate in technical meetings, sales calls, and product presentations to aid business development and customer success.Develop and deliver technical presentations and training sessions for internal staff and external customers.Liaise between sales support and factory teams to ensure accurate communication and resolution of technical issues.Assess complex customer requirements and recommend suitable technical solutions and configurations.Qualifications:Bachelor’s degree in electrical engineering, or technical certifications relevant to the electrical industry.Minimum 8+ years of relevant experience in field services and technical support. Proven ability to troubleshoot and resolve technical issues effectively.Knowledge of Salesforce, SAP, & CRM Platforms and product configurators (an asset).Excellent communication and interpersonal skills, with the ability to translate complex technical concepts into understandable terms.Demonstrate a high level of initiative, and the ability to manage multiple project deadlines simultaneously with collaborative, solution-focused and detail-oriented approach.Fluency in both English and French, both written and spoken. French is required. English is also required to communicate with customers outside Quebec on a regular basis.Why ABB ?We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.#ABBCareers#RunwithABB#LI-HybridEmployment Equity & Inclusion Statement (Canada)ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:
  • Women
  • Indigenous Peoples
  • Members of visible minorities
  • Persons with disabilities
ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.

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