Technical Advisor Network Administrator

National Research Council Canada View all jobs

Ontario
$103,911-130,061 per year
Permanent
Full-time

7 days ago

Priority may be given to the following designated employment equity groups: women, Indigenous Peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.City: Within a National Research Council Office across CanadaOrganizational Unit: Knowledge, Information and Technology ServicesClassification: CS-3Tenure: TermDuration: 18 monthsLanguage Requirements: EnglishWork arrangements: Due to the nature of the work and operational requirements, this position may be eligible for a limited hybrid work arrangement (combination of working onsite and telework).At the NRC, we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options, please contact the NRC Hiring team using the contact information below.Discover the possibleAnything is possible at the National Research Council (NRC), recently named one of Canada's 2025 Top Employers for Young People, a 2025 Top Employer in the National Capital Region and Forbes Canada's Best Employers!As Canada's leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada's future and the world.At the NRC, you'll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You'll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you'll discover what's possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.The roleThe technical Advisor - Network Administrator is responsible for providing technical guidance and support to clients and internal teams on network infrastructure, security, and operations. This role involves working with our Partners and clients to identify and address network-related challenges, ensuring the stability, security, and efficiency of NRC's IT environment. The Network Administrator also provides technical training and mentorship to internal teams to strengthen organizational network capabilities..The key activities for this position are the following:

Provide technical advice and guidance on network infrastructure management, security, and operations to clients and internal teams.
Collaborate with clients and internal teams to identify, troubleshoot, and resolve network-related issues.
Develop and implement network management, monitoring, and security processes and procedures following industry best practices.
Conduct technical training sessions for internal teams on network infrastructure, troubleshooting and problem resolution, security, and operations.
Evaluate and recommend new network-related technologies, tools, and processes (e.g., firewalls, switches, routers, VPNs, DHCP, DNS, monitoring solutions).
Develop and maintain documentation related to network infrastructure management and operations.
Support integration with additional tools, platforms, and systems that depend on stable and secure network connectivity.
Maintain up-to-date knowledge of networking trends, standards, and best practices.
Achieve and maintain industry-standard security or networking certifications appropriate for the position (e.g., CCNA, CCNP, Network+, Security+).

Screening criteriaApplicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:Education

Bachelor degree in Computer Science from a recognized University considered an asset.
A Technical College diploma in Computer Science, Information Technology or related field or an equivalent combination of education and direct experience may be considered.

For information on certificates and diplomas issued abroad, please seeExperience

Significant experience administering and supporting enterprise network infrastructure (LAN, WAN, WLAN, VLANs VPN, DNS, DHCP), including design, configuration, monitoring, and troubleshooting in a complex multi-sites and mission critical environment.
Experience designing and implementing network automation solutions using scripting tools (Python, Ansible, PowerShell, etc.) to improve operational efficiency by streamlining administration tasks.
Proven ability to implement and maintain network security practices, access controls, segmentation, monitoring, and best practices.
Significant experience analyzing and resolving complex network issues involving multiple stakeholders, systems, or service providers, with the ability to identify root causes and recommend solutions.
Significant experience writing technical documentation, including network configuration guides, troubleshooting procedures, and Helpdesk articles.
Experience providing technical support and training for internal teams on network operations and security.
Experience in assessing, testing, and recommending networking technologies, software, and tools (e.g., switches, routers, firewalls, monitoring network management platforms) and supporting implementation.

Experience in the following is considered an asset:

Experience with hybrid or cloud networking environments (e.g., Azure, AWS), including connectivity models such as VPNs or private links.
Experience supporting or contributing to incident management processes, including participation in major incident response, coordination, or post-incident analysis.
Experience implementing network or system hardening standards such as CIS Benchmarks, NIST, or other security frameworks.
Experience with endpoint management tools such as Microsoft Intune, JamF or similar MDM solutions for networked devices.

Condition of employmentSecret (II)A thorough security clearance process will be applied.For a Secret Clearance, verification of background information over a period of 10 years is required. Individuals must have lived in Canada for a sufficient period of time to enable the security screening process.Language requirementsEnglish.Assessment criteriaCandidates will be assessed on the basis of the following criteria:Technical competencies

Significant experience in network infrastructure administration (LAN, WAN, WLAN, VPN, DHCP,DNS), security, and operations.
Strong knowledge of network architecture, design, deployment, and maintenance.
Expertise in network security, firewalls, access control, and VPN technologies.
Excellent analytical and problem-solving skills for diagnosing and resolving network issues.
Strong communication and interpersonal skills to collaborate with technical and non-technical stakeholders.
Ability to work independently and as part of a team in a fast-paced environment.
Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+, Security+) are preferred.

Behavioural competencies

Technology support - Client focus (Level 3)
Technology extension - Communication (Level 3)
Technology extension - Conceptual and analytical ability (Level 3)
Technology support - Initiative (Level 3)
Technology support - Teamwork (Level 3)
Technology extension - Results orientation (Level 3)

Competency Profile(s)For this position, the NRC will evaluate candidates using the following competency profile:CompensationFrom $103,911 to $130,061 per annum.NRC employees enjoy a wide-range of including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.Notes

In 2025, the NRC was chosen as one of Canada's Top Employers for Young People, a National Capital Region Top Employer and Forbes Canada's Best Employer.
Relocation assistance will be determined in accordance with the NRC's directives.
A pre-qualified list may be established for similar positions for a one year period.
Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
The incumbent must adhere to safe workplace practices at all times.
We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (24229) to:E-mail:Telephone: 438-451-7673Closing Date: 22 April 2026 - 23:59 Eastern TimeFor more information on career tools and other resources, check out*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.

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