Job DescriptionWhat is the Opportunity?Digital Cheque Processing Group is seeking a high-performing and motivated Scrum Master to join its Agile Delivery team. We are a technology team driving software solutions supporting cheques processing and returns of cheques from other financial institutions, indirect clearers, and corporate clients through various channels.In this role, you will be collaborating with Technology, Operations and Business partners to ensure successful delivery of initiative objectives. You will be responsible for mobilizing and leading the delivery with internal and external stakeholders, champion a culture of continuous improvement within the delivery practice and removing any impediments that obstruct a team’s pursuit of its goals.What will you do?Lead Agile delivery from initiation through release, providing oversight to ensure alignment with RBC’s Enterprise Initiative Management framework and practices.Collaborate with Product Owner, stakeholders and solution teams to develop release plans and prioritize deliverablesFacilitate discussions supporting decision-making, goal setting and conflict resolutionRemove impediments to success delivery through the proactive management of external dependencies, problem-solving and the development of new solutions or approaches to ongoing challengesAccountable for creating and maintaining appropriate vehicles for open communication within the scrum team to create a trusting and safe team environmentCommunicate cross functionally, ensuring transparency of progress and outcomes and facilitate status updates, product demos and retrospectivesProvide proactive coaching to the team and recommend process improvements to optimize team productivityCreative self-starter and efficiency advocate committed to continuous improvementGrowth mind-set coupled with an understanding that relationships and human interaction are key to leading teamsWhat do you need to succeed?Must have:2+ years of experience as a Scrum Master/Delivery ManagerKnowledge of project management best practices, Agile, SDLC and PMLC methodologiesExcellent interpersonal, clear and concise communication (written and verbal), and relationship building skillsSkillful in Project Management and team collaboration tools, JIRA, ConfluenceCertified Scrum Master/PMP Certification or equivalentNice to have:Banking experience in particular Technology and Operations teamsAdopted AI tools as part of daily workflows and exploring new opportunities for further efficiency improvementWhat’s In It For You?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impact through collaborative team culture that values innovation, teamwork, and stakeholder engagementWork in a dynamic, collaborative, progressive, and high-performing teamAccess to cutting-edge technology and industry trends in payments modernizationRecognition and reward for outstanding performance#LI-POST#TECHPJJob Skills Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results-Oriented, Scrum (Agile), Staying FocusedAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2026-04-10Application Deadline: 2026-04-25Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
