Load Control Agent
- Canada
- $21.00 per hour
- Permanent
- Full-time
- Purpose-Driven Mission — Your work matters
- Tight-Knit, Inclusive Team — You’ll feel valued and supported
- Career Growth Opportunities — Across the North and beyond
- Experience the North — Adventure meets purpose
- Trusted Airline of the Arctic — Be part of something bigger
- Extended healthcare
- Short-term & long-term disability
- Life insurance
- Dependent life insurance
- Accidental death & dismemberment insurance
- Starts after 1 month of regular active employment
- Available after 6 months of regular active employment
- Eligible for Canadian North flights after 1 month
- Additional travel privileges are available after probation. Fly with Canadian North’s affiliated airlines at a great price worldwide
- Reduced rates and free travel passes!
- Access to personal cargo shipment as per the Employee Travel Guide and Company policy
If you’re reliable, safety-focused, and ready for adventure, we want to hear from you. Join a company where people count on you, and where you can count on a career that matters.About the positionLoad Control Agents are responsible for load planning and weight and balance calculations, occasionally acting as local operations agents and assisting with cargo duties.This is a rotational position. 3 weeks on, 3 weeks off, 12-hour days, 7 days a week for the rotations. Your three weeks "on" will be based in Iqaluit, NU. Rotational travel assistance and accommodation are provided.Level: As per the UNIFOR Collective Agreement.Pay Rate: Starting at $21.00 per hour in accordance with the UNIFOR Collective Agreement.Accommodation & Meals: Provided for employees rotating into Iqaluit, NU.Northern Living Allowance: $18,500 per year for employees living in Iqaluit, NU, and $9,250 per year for all other northern residents.Reporting to: Manager, Cargo & RampDuties and Responsibilities:Must be able to perform, but not be limited to, the following duties and responsibilities:
- Complete aircraft weight and balance calculations ensuring procedures meet safety regulations and guidelines as required;
- Process and resolve operational problems as they arise;
- Process critical operational information in a timely manner;
- Process and resolve operational problems as they arise;
- Transmit and input information in a variety of ways air-to-ground radio, load planning software, hand-held radio, email, phone, fax, reservations system, etc.;
- Maintain accurate record keeping as required by various government agencies and Company polices;
- Provide support and effective handover to the other Load Control Agents;
- Ensure that all workplace issues, including barriers to high-level customer service, are brought to the attention of the Supervisor;
- Must have obtained a radio license from TSC; and
- Other duties as assigned.
- High School diploma or equivalent related work experience;
- Operational experience in an airport and/or cargo environment an asset;
- Strong mathematical aptitude;
- Knowledge of Sabre and Skyline is considered an asset;
- Previous load control experience is considered an asset;
- Excellent planning, time management and organizational skills;
- Ability to adapt to a changing environment and multi-task;
- Ability to work flexible hours;
- Ability to work independently and with limited supervision;
- Excellent interpersonal skills, including oral and written communication;
- Knowledge of WHIMIS and Dangerous Goods Transportation guidelines and procedures considered an asset;
- A strong background in PC skills;
- Able to obtain Restricted Aeronautical Radio Operators Certificate is required;
- Successful completion of Canadian North Load Control Training is required;
- Ability to communicate in Inuktitut is a definite asset; and
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.