
Clinical Specialist, Vision Care
- Montreal, QC
- Permanent
- Full-time
- Responsible for developing and executing training programs for HCPs against therapeutic area (Glaucoma disease) strategic imperatives.
- Perform baseline and ongoing assessments, to identify training needs and to develop tailored training curriculum and plans to address the HCP's needs.
- Coach and support healthcare professionals through their learning journey and make mutually agreed determinations as to when they have met their learning objectives,
- Deliver follow-up training and/or coordinate additional support with clinical experts to ensure timely response to HCPs requests for additional clinical support and guidance.
- Build and facilitate efficient and comprehensive medical training sessions, including organizing surgical training and organizing educational wet labs.
- Communicate effectively with cross-functional team members.
- Provide expertise on product, disease, and anatomy for current and future AbbVie products for the Vision Care business unit.
- Offer unaccredited healthcare professionals facilitated programs focused on addressing HCPs learning needs related to scientific and/or clinical issues for vision care (i.e., product administration techniques, monitoring and management of patient treatment).
- Establish and maintain strong business relationships with key external experts, and act as the key point of contact with customers and external experts for clinical training requirements.
- This role supports the Vision care therapeutic area, in alignment with Innovation Medicines Canada (IMC) guidelines and AbbVie's health care compliance principles.
- Licensed Health Care Professional (e.g. Registered Nurse, Certified Ophthalmic Medical Technologist, Certified Ophthalmic Technician JCAHPO certified).
- Relevant surgical glaucoma disease expertise:
- Experience in the pharmaceutical or medical devices industry, and fields related to training (minimum of five years) considered an asset.
- Solid clinical and scientific knowledge of the therapeutic area glaucoma disease.
- Strong knowledge of the eye anatomy.
- Knowledge of principles of adult learning and IMC guidelines.
- Strong commitment to compliance, quality and integrity and working knowledge of the health care environment and its evolving landscape.
- Understanding of the Canadian regulatory environment.
- Advance level with technology tools in project management is an asset.
- Advanced presentation skills and knowledge of power point.
- Excellent communication skills, with strong listening and interpersonal expertise.
- Advanced French and English language proficiency (oral and written).
- Must be able to travel extensively and adhere to a rigorous schedule (up to 60% including weekends and evenings).
- Proactive, creative, and genuinely passionate about education, with ability to bring new and innovative approaches to the traditional model of training.
- Demonstrated ability to build trusted relationships across a diverse range of stakeholders.
- Solid business insights with a talent to connect training.
- Capacity to work independently and as part of a team.
- Quick learner and ability to multitask effectively.
- Prioritize decisions and activities to ensure efficient use of resources and address critical issues impacting the business.
- Keen attention to detail.
- Proven organizational, presentation, and problem-solving skills.
- Established capabilities in training, utilizing scientific evidence and best practices.
- Resourceful and creative-must bring fresh insights to a dynamic business environment.