Process Redesign Consultant
Bevertec View all jobs
- Waterloo, ON
- $90,000-97,000 per year
- Permanent
- Full-time
- 6–10 years of experience in process improvement / process redesign roles.
- Strong expertise in Lean Six Sigma (Black Belt preferred).
- Hands-on experience with IT Service Management frameworks like ITIL v3 Foundation or ITIL v4.
- Solid background in business analysis (requirements, workflows, data mapping).
- Proven ability to manage cross-functional stakeholders and drive change.
- Experience with process mapping tools (Visio, Miro, Lucidchart, etc.).
- Strong analytical mindset with ability to translate data into actionable insights.
- PMP certification (or in progress) is an asset.