ServiceNow Architect
NTT Data
- Vancouver, BC
- Permanent
- Full-time
- Define policy & standards - Architecture principles, Integration standards, Platform upgrade strategy, performance tuning etc. for ServiceNow projects
- Create and maintain API and data integration processes between ServiceNow and other applications.
- Define development best practices, architecture, code review and provide technical leadership and mentoring to the ServiceNow Team.
- Consult with Customer and Service Management teams on platform enhancements and improvements including identifying potential opportunities for improvement of the platform.
- Collaborate with ServiceNow Support concerning strategies and technical aspects of platform upgrades, patch installation and hot fixes.
- Responsible for executing patching and upgrades to the ServiceNow Platform.
- 6 years of experience as ServiceNow Architect
- Should have worked on at least 1 end to end implementation of ITSM or ITOM module of ServiceNow
- 3 years of hands on experience on ServiceNow integrations
- Certified ServiceNow Administrator
- Certified ServiceNow Implementation Specialist
- Service Now Developer Certified