ServiceNow IRMSecOps Business Analyst
EY
- Vancouver, BC
- Permanent
- Full-time
- Act as a trusted advisor to our clients as well as our engagement team to provide delivery leadership
- Participate in or lead business development activities, from opportunity identification, qualification, scoping, solutioning, proposal writing, presentations and demonstrations
- Work closely with clients, business stakeholders, and technical teams to understand requirements, design solutions, and deliver successful implementations.
- Monitor the engagement team's progress against the plan and alter it when needed.
- Understand EY and its service lines and actively assess/present ways to apply knowledge and services.
- Develop long-term relationships and networks both internally and externally.
- Generate new business opportunities.
- Delegate work successfully. Conduct timely performance reviews and provide performance feedback/training. Lead by example.
- 5+ years of experience in business and/or technical management of requirements and delivery of projects as a Business Consultant / Business Development / Pre-sales, and or Project/Program Manager
- A deep understanding and knowledge of implementing ServiceNow's IRM or SecOps solution
- Strong connections in the market to establish and expand the ServiceNow practice.
- Worked across various stakeholder groups including end users, functional teams, operations, infrastructure and more to transfer knowledge and resolve problems.
- Built long-term business relationships with senior client personnel and executives through engagements and networking.
- Worked with senior firm leaders to understand, enhance and integrate service offerings across service lines
- Knowledge of the ServiceNow platform as well as experience delivering ServiceNow implementations is a requirement.
- Strong experience and skillsets in selling ServiceNow and service offerings to potential clients / customers, and the necessary knowledge and technical knowhow in working with customers and delivery team
- Understanding of ServiceNow Platform design and architecture
- Professional certifications (PMP)
- The ability to work independently in a fast-paced, dynamic team-oriented environment
- The ability to develop relationships and rapidly build credibility and trust
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you