Key Account Manager – Lower Mainland & Vancouver Island

Vancouver, BC
Permanent
Full-time

1 month ago

Key Account Manager - Lower Mainland & Vancouver Island(The preferred candidate for this role will be based in Vancouver or Surrey and will be responsible for covering the Lower Mainland & Vancouver Island territory. Note that the territory scope could change.)Pharmacosmos Canada has appointed Brent Dodge, Senior Recruitment Consultant of Lock Search Group, to support its expansion into the Canadian market. Pharmacosmos is a global pioneer in carbohydrate chemistry and a recognized leader in the development of innovative treatments for patients with iron deficiency and iron deficiency anaemia. As the organization continues to grow its presence in Canada, we are seeking a dynamic professional to join the team and play a key role in this exciting phase of expansion.Explore Pharmacosmos -ABOUT PHARMACOSMOS CANADAPharmacosmos is a global, family-owned pharmaceutical company with deep expertise in carbohydrate chemistry and cell cycle biology. The organization develops innovative therapies addressing unmet patient needs, with a particular focus on iron metabolism and blood-related disorders.Pharmacosmos has established its new Canadian affiliate in Mississauga, Ontario, marking a significant milestone in the organization's growth and its commitment to serving patients in Canada. As part of this foundational team, the successful candidate will play a key role in building the local presence, shaping the affiliate's culture, and supporting its long-term success.Pharmacosmos is guided by a set of core values that define who they are:

People-Driven - As a family-held company, Pharmacosmos is built on passionate and knowledgeable people. Integrity, open-mindedness, and respect guide all endeavours. Each individual involved in the journey - employees, partners, and end-users alike - is valued, with trust forming the foundation of all collaborations.
Committed to Quality - Quality serves as both an inspiration and a driver of results. It reflects a commitment to excellence and continuous improvement, ensuring that quality is tangible across products, processes, and people. Quality is a promise upheld every day.
Innovating for Better Lives - Innovation is central to improving the lives of humans and animals. Pharmacosmos addresses unmet needs through its expertise in iron and carbohydrate-based pharmaceuticals, taking a holistic and collaborative approach to research and innovation alongside scientific and medical communities to help set new standards.

JOB PURPOSEThe Key Account Manager (KAM) is responsible for achieving or exceeding assigned territory sales objectives by developing and executing strategic account plans within hospital and institutional settings.This role focuses on building strong relationships with key stakeholders, securing and expanding formulary access, driving appropriate product utilization, and executing national and regional strategies at the account level. The KAM operates with a high degree of autonomy, accountability, and compliance while contributing valuable field insights to regional and national planning.The preferred candidate for this role will be based in Vancouver or Surrey and will be responsible for covering the Lower Mainland & Vancouver Island territory.KEY RESPONSIBILITIESTerritory & Account Management

Achieves or exceeds all assigned territory sales objectives
Develops and executes comprehensive account strategies and territory business plans, which are aligned with national strategy and regional priorities
Identifies, profiles, and prioritizes target hospital accounts
Develops and implements detailed strategic account plans for high-priority accounts
Collaborates with Regional Market Access Manager to develop innovative value-based approaches that optimize access in hospitals (e.g. securing ideal hospital formulary listings).
Navigates hospital systems and reimbursement pathways to optimize access and product utilization
Identifies opportunities for account growth, cross-functional collaboration, and operational efficiency
Maintain accurate account records, call documentation, and budget tracking

Customer Engagement & Commercial Execution

Builds and maintains strong relationships with key stakeholders including physicians, pharmacists, nurses, administrators, and hospital formulary decision-makers
Delivers high-quality, compliant customer interactions aligned with brand strategy and approved messaging
Demonstrates strong clinical and product knowledge to support scientific and value-based discussions
Differentiates products effectively in competitive hospital environment
Executes marketing initiatives, campaigns, and educational programs at the territory level
Collaborates with Medical Affairs, Patient Access, and Marketing to support educational initiatives and account needs
Provides timely and actionable field insights on customer trends, competitive intelligence, and market dynamics

Cross-Functional Collaboration

Partners closely with the Regional Business Manager to align on territory strategy and performance objectives
Collaborates effectively with internal stakeholders including Marketing, Patient Access and Medical Affairs and with co-promotion partner(s) in the territory
Contributes insights to regional and national planning processes and business reviews
Participates actively in regional and national sales meetings

Policies, Procedures & Compliance

Demonstrate the Pharmacosmos Values and Way of Working and ensures compliance with all company policies, procedures, and codes of conduct, as well as applicable Canadian laws and pharmaceutical industry regulations, including Health Canada guidelines, ethical standards, data privacy legislation, and health and safety requirements
Maintains the highest standards of integrity, documentation accuracy, and regulatory compliance in all activities
Ensures compliance with expense policies and monitors regional spend in alignment with approved budgets
Addresses employee policy or compliance violations promptly and appropriately
Adheres to all administrative and reporting requirements as directed by the Senior Director, Sales and Commercial Excellence, Regional Business Manager and Pharmacosmos Canada Inc.

QUALIFICATIONSEducation:

Bachelor's degree in life sciences, business, or related field required
Advanced degree is an asset.

Experience:

5+ years of progressive pharmaceutical or biotech sales experience
Experience in hospital key account management settings, including P&T submissions preferred
Experience working with iron infusions, anaemia, haematology, Women's Health, Gastroenterology, and/or Nephrology an asset
Demonstrated success in launching specialty care products and driving commercial success in a hospital setting.
Familiarity with Canadian healthcare landscape, reimbursement pathways, and compliance standards.

Skills / Competencies:

Strong strategic account planning and execution capability
Excellent relationship-building and stakeholder management skills
High level of business acumen and analytical thinking
Strong negotiation and influencing skills
Ability to work independently in a field-based, entrepreneurial environment
Excellent communication and presentation skills
High level of compliance awareness and ethical judgment
Results-oriented with strong accountability and ownership mindset

OTHER REQUIREMENTS

Travel required. Specific amount will vary by territory.
Mandatory to have active driver's license
Languages: English required.

Thank you in advance for your interest. Only individuals deemed to have the skill set and experience to fit the role will be contacted.We are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. Our policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

Lock Search Group

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