Residential Inside Sales Representative

Overhead Door

  • Edmonton, AB
  • Permanent
  • Full-time
  • 2 months ago
Job Category: Sales & MarketingJob Description:Role:We have an immediate opening for a Residential Inside Sales Representative in our Edmonton branch. Reporting to the General Manager, the Inside Sales Representative builds and maintains relationships with our customers. This is a full-time, permanent position with opportunities for growth and job task variety.Responsibilities:Responsibilities:
  • Answering incoming calls
  • Dealing with walk in customers and providing product information
  • Preparing quotes and estimates
  • Following up on all quotes
  • Providing excellent customer service
  • Supporting joint sales, marketing and communications related activities
  • Updating and maintaining customer lists
  • Assisting with processing of warranty claims
  • Supporting the Residential division as needed
  • Participating in and supporting trade shows
  • Communicate with the Field Operations department/Install Coordinator for project scheduling
  • Maintain positive customer relationships, for CDS, in collaboration with the local Branch Manager and sales team
  • Maintain a positive attitude and communication style with customers and employees in all circumstances
  • In conjunction with the sales team, maintain the quote log for the division
  • Ensure all quotes and bids adhere to gross margin expectations for the division
  • Being an advocate for customer online reputation management campaigns to drive customer reviews and feedback
  • Provide coverage to various positions in the branch as needed
  • other duties as assigned
Skills:
  • Customer service savvy and above average communication, written and verbal
  • Above average computer skills with working knowledge of MS Outlook (including calendar)
  • Ability to prioritize tasks and strong communication skills
  • Superior resourcefulness, integrity, and strong work ethic
  • Very organized with great attention to detail
  • Ability to work in a team environment
Qualifications:Qualifications:
  • 1-3 years of experience in customer service or related experience
  • Good computer skills with working knowledge of Microsoft Office Suite and Internet Explorer
  • Experience managing sales cycles or customer relationships would be an asset
  • Possess a valid Driver's License and vehicle
We offer:
  • A positive work environment with competitive pay and an excellent benefit plan
  • Opportunity to build a long-term career with upward mobility
  • Excellent Health and Dental benefits offered for full time employees
  • COR Certified workplace
  • Equal opportunity employer
To Apply:
If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “RESIDENTIAL INSIDE SALES - EDMONTON” to the subject line of all correspondence.Applications will be accepted until the position has been filled.COMPANY:Creative Door

Overhead Door