Technical Inside Sales Representative

• Provide direct support to existing customers to identify their needs and help solve their problems or complaints. Work with Field Sales and internal resources to develop new customers within his/her defined market.
• Promote team efforts in selling by acting as the internal advocate and liaison for TECO-Westinghouse Motors (Canada) Inc. (TWMI) Field Sales and customers. Internally coordinate TWMI's Sales approach across all parties in the procurement process: EPC, OEM, Distributor, and User. Conduct correspondence and negotiations with customers and TWMI.
• Providing Customer Service, inside sales and technical support to our Western Canadian customers for TWMI’s motor and control products
• Utilizing TWMI’s SAP system in order to perform stocks checks & order entry functions and to create reports and verify order entries on a daily basis.
• Providing and implementing ideas to further the growth and development of TWMI’s presence in the marketplace.
• Reviewing customer generated general RFQ’s, providing quotations per the company guidelines.
• Interpreting and review of customer supplied RFQ’s, specifications; application or engineering documents and details. Understanding of related NEMA MG1, CSA or other specifications for electric motors. Compiling the required information and preparing a quotation from the factory price guidelines or requesting required Engineering quotation from factory.
• Working with the project management personnel offering support and guidance when needed.
• Prepare the technical document that transmits the customer order to engineering.
• Maintain negotiation records, cost and price. Negotiate motor inquiries. Gain proficiency in the order entry process.
• Assist with customer presentations and assemble complete technical/commercial proposal data on time. Provide marketing literature to customers as needed.
• Gain product knowledge on all products.
• Follow sales plans and strategies.
• Be cognizant of antitrust laws and company policies.
• Become familiar with customers business practices and procedures as they relate to his/her duties.
• Comply with all Company policies, including Company ISO 9001 Standards and Company Safety procedures.
• Regular attendance is an essential function of this position.
• Other functions as required (non-essential functions).

• Bachelor’s degree preferred; or 2-4 years related experience and /or training with electric motors or Industrial Products; or equivalent combination of education and experience
• Computer knowledge required
• Microsoft Office proficiency is a must

• Read and interpret documents such as safety rules, standards, operating and maintenance instructions, white papers and procedure manuals
• Great verbal & written communication skills
• Must be legally able to work in Canada, without sponsorship.

TECO Westinghouse