Business Analyst
Execaire Aviation View all jobs
- Dorval, QC
- Permanent
- Full-time
- Understand the company's lines of business (LOBs) and identify the main processes within each.
- Categorize processes into core (operationally - strategically) and vital processes based on business impact.
- Define process owners and maintain a central process inventory for all LOBs.
- Assess current process maturity levels and identify critical gaps.
- Design and build Power BI dashboards to monitor the performance of key processes and business activities.
- Ensure KPIs accurately reflect operational efficiency, customer satisfaction, and strategic objectives.
- Develop and maintain data models, queries, and transformations (Power Query, DAX, SQL) to support ongoing reporting needs.
- Continuously analyze dashboard outputs to identify trends, variances, and improvement opportunities.
- Work with data owners to ensure data integrity and consistency across systems.
- Ensure that each procedure documented in SharePoint is linked to an underlying process.
- For each process, verify that it is:
- Mapped (using BPM standards and tools)
- Documented (via approved procedures and workflows)
- Measured (with defined KPIs and targets)
- Monitored (via dashboard or performance report)
- Collaborate with SharePoint administrators to maintain updated and version-controlled documentation repositories.
- Establish and enforce process management standards across departments.
- Investigate performance gaps and inefficiencies highlighted by dashboards or stakeholder input.
- Lead root cause analysis (e.g., fishbone, 5 Whys) and define action plans for improvement.
- Initiate and manage cross-functional process improvement projects, applying Lean or Six Sigma principles.
- Quantify and communicate the impact of improvement initiatives (e.g., time savings, quality improvements, cost reduction).
- Support departments in developing improvement roadmaps aligned with company objectives.
- Drive operation excellence transformation culture through the kaizen system
- Partner with department managers to identify, structure, and execute improvement ideas.
- Guide teams through structured problem-solving and project management frameworks.
- Support change management by ensuring new or optimized processes are adopted effectively across departments.
Expérience avec les systèmes de suivi de maintenance (CAMP, Traxxall, AMOS ou équivalent)Requirements
- Bachelor's degree in business administration, Industrial Engineering, Data Analytics, or related field.
- 1-3 years of experience in process analysis, data analytics, or continuous improvement, preferably in a service-based or aviation environment.
- Power BI (strong proficiency in DAX, Power Query, and data modeling).
- Process mapping tools (Visio, Lucidchart, or equivalent).
- Strong data management and ETL skills.
- Experience working with SharePoint for document and process governance.
- Knowledge of Lean Six Sigma methodology (Green Belt preferred).
- Strong analytical and problem-solving skills.
- Process-oriented mindset with attention to operational details.
- Excellent communication and facilitation skills across functions.
- Ability to manage multiple initiatives and deliver measurable results.
- Business acumen to connect operational performance with strategic outcomes.