Operations Manager

Sunbelt Rentals View all jobs

  • Edmonton, AB
  • Permanent
  • Full-time
  • 7 days ago
Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!Job Description SummaryBuild Your Career. Power the Industry.From the smallest jobsite to the biggest project, Sunbelt Rentals is where equipment, safety, and service come together. We’re looking for a Operations Manager who is passionate about customer service, team development, and operational excellence.If you thrive in a fast‑paced environment and enjoy leading people while driving performance, this role is for you.Position ObjectiveThe Operations Manager supports daily Profit Center operations with a strong focus on:
  • Exceptional customer service
  • Employee development and engagement
  • Fleet utilization and asset quality
  • Operational efficiency and profit maximization
This role partners closely with the Profit Center Manager to ensure consistent execution of Sunbelt standards while maintaining a safe, well‑organized facility.Key Responsibilities
  • Partner with the Profit Center Manager to develop and maintain rental operation standards
  • Ensure compliance with company policies, procedures, OSHA, DOT, and safety regulations
  • Maintain customer service levels above company standards
  • Deliver a consistent service message across all customer‑facing team members
  • Train, coach, and develop rental operations staff
  • Improve equipment quality and reduce driver loading time
  • Manage fleet quality control and associated rental costs
  • Set clear, measurable objectives and motivate teams through ongoing evaluation and feedback
  • Maximize operational efficiencies and recommend process improvements
  • Manage yard operations to ensure safety, organization, and productivity
  • Conduct safety audits, training, and daily/weekly truck inspections
  • Oversee HR administration including scheduling, payroll, and documentation
  • Explain billing procedures clearly to customers to build trust and transparency
  • Assist customers in determining rental needs through strong product knowledge
  • Monitor inventory levels and communicate needs to management
  • Lead daily meetings to review objectives, safety topics, and priorities
  • Maintain clean, organized, and safe premises
QualificationsEducation & Experience
  • 3+ years in the rental equipment or construction industry
  • 1+ year of operations, retail, or people management experience
Skills & Knowledge
  • Strong leadership and team‑building abilities
  • Excellent organizational and problem‑solving skills
  • Proven ability to identify issues and implement corrective actions
  • Solid working knowledge of construction equipment
  • Effective written and verbal communication skills
  • Basic proficiency in MS Office, Outlook, internet systems, and Wynne (or similar ERP systems)
Why Sunbelt Rentals?At Sunbelt Rentals, we care about our people, their safety, and their futures. We offer a comprehensive and competitive benefits package designed to support you at work and at home, including:
  • Competitive pay and performance‑based opportunities
  • Medical, dental, and vision coverage
  • RRSP match
  • Paid time off, paid holidays, and sick time
  • Career advancement and internal promotion opportunities
  • Ongoing training and professional development
  • Employee Assistance Program (EAP)
  • Safety‑first culture with industry‑leading training
Ready to Make an Impact?Join a company that values leadership, accountability, and growth. Apply today and build your future with Sunbelt Rentals.Sunbelt Rentals is an Equal Opportunity Employer and supports diversity in the workplace.Base Pay Range 74,411.00 - 102,315.40Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).Gear up for an exciting career!Sunbelt Rentals supports service members. Veterans encouraged to apply.If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Sunbelt Rentals