Human Resources CoordinatorWhy Work HereFor over 40 years, New West Truck Centres has been a trusted partner in Western Canada’s transportation industry. As an authorized Freightliner and Western Star dealer, we’re known for quality service, operational excellence, and strong customer relationships.Behind that performance is a high-functioning HR team that enables our people to do their best work. This role is central to delivering consistent, responsive, and high-quality HR support across the organization.Treated WellReporting directly to the Vice President, Human Resources, you’ll be part of a collaborative team that works closely with branches across the organization. You’ll have autonomy in your day-to-day work, with guidance when it matters.You’ll also collaborate closely with leaders and employees across our seven locations. Your work will be visible, valued, and directly connected to operational success.Trained WellYou’ll receive practical, hands-on onboarding to learn our people, culture, systems, and processes quickly and effectively.Paid WellOur total compensation package offers health, dental, health spending account, EFAP, vision care, and life insurance.The salary range for this position is $50,000 to $60,000, based on education and experience.The RoleAt its core, this role is about helping people have a great experience at work.You’ll be a key part of delivering day-to-day HR support across our seven locations, making sure employees and leaders get timely, practical, and consistent support when they need it. From onboarding new hires to supporting managers, keeping our HR systems running smoothly, and helping processes stay efficient, you’ll be right in the middle of it all.No two days will look exactly the same, and that’s part of what makes this role interesting. You’ll balance a mix of people support, coordination, and behind-the-scenes work that keeps things running well. You’ll also have the opportunity to spot ways we can improve how we do things and help make those improvements happen.We’re looking for someone who is organized, approachable, and takes pride in being reliable. Someone who enjoys helping others, pays attention to the details, and can keep things moving in a fast-paced environment.Human Resources – this is approximately 80% of where you will spend your timeAct as the first point of contact for employees and manager HR inquiries, coaching and guidanceServe as the HRIS super user, supporting reporting, process improvement, data integrity, and employee data changesAdminister the employee life cycle, including:Offer letters, employment changes, disciplinary and termination documentationNew hire orientationOffboarding and exit processesCoordinate and track probationary reviews and exit interviewsAdminister benefits and leave programsMaintain accurate and confidential employee records and personnel filesEnsure compliance with employment standards and HR best practicesIdentify and implement process improvements to enhance efficiency and service deliverySupport managers with day-to-day HR guidance, escalating more complex matters as requiredAssist with investigations, accommodations, and sensitive employee matters as appropriateSupport ad hoc HR projects and reportingMaintain strong working knowledge of HR legal requirements related to day-to-day operations, reducing legal risks, and assisting with regulatory compliance where neededMaintain strict confidentiality when handling sensitive employee information and HR and company mattersCorporate Services - this is approximately 20% of your time and really important workManage company cell phone program.Assist with travel bookingsOther duties as assignedEducationDiploma or Degree in Human Resources, Business Administration, or related fieldExperience3+ years of human resource administration or coordinator experienceExposure to employment standards and labour legislation in Alberta and BCExperience working with an HRISAbility to multitask different jobs and time constraints efficientlyStrong proficiency in Microsoft Office SuitePersonal CharacteristicsStrong organizational skills with the ability to manage competing prioritiesClear, professional communication with the ability to handle sensitive situations appropriatelyHigh attention to detail and commitment to data accuracy and confidentialityPractical problem-solving skills and the ability to exercise sound judgmentCustomer-service mindset with the ability to build credible working relationships across all levelsAbility to work both independently and collaboratively in a fast-paced environmentOther DetailsThis is a Monday to Friday in office position working 40 hours per weekThe above description is a summary of responsibilities and not an exhaustive listWe welcome all qualified candidates to apply. The diversity of our workforce reflects the communities and customers we serve.Professional references will be requiredWe are New West Truck Centres, a trusted name in heavy-duty trucks since 2008. From two locations, we’ve grown into a network of dealerships and body shops serving Alberta and interior British Columbia. We represent a wide range of heavy-duty trucks and parts brands, including Freightliner, Western Star, Thomas Built, Mitsubishi Fuso, Sport Chassis, Detroit Diesel, Cummins, and more.Born from the vision of an integral leader who has worked in every aspect of the business, this comprehensive background fuels our passion for exceptional customer service, ensuring the best experience at all our locations in Calgary, Balzac, Lethbridge, Red Deer, Medicine Hat, Cranbrook, and Taber.Our "person-centered" corporate culture values each team member as essential to our success. This approach has earned us rewards such as Best Employer for Recent Graduates and Top Company for Women to Work for in Transportation. We actively support various charities and participate in numerous community and industry initiatives.