Coordinator, Resource Management

Calgary, AB
Permanent
Full-time

8 days ago

Description :Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.The Coordinator, Resource Management ensures the effective deployment of consulting and professional staff across client engagements. This role helps balance demand with capacity, ensures the appropriate alignment of skills to project needs, and supports the overall utilization goals of the firm. Working closely with engagement managers, practice leaders, and Human Capital, the Coordinator, Resource Management ensures accurate resource data, facilitates staffing decisions and contributes to efficient and profitable service delivery.MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.Responsibilities

Coordinate assignment of client service staff to client engagements based on availability, billable targets, skill sets, and project requirements
Maintain real-time visibility of staffing pipelines, engagement schedules, and future resource needs
Maintain accurate resource data in professional services automation (PSA) or project management systems
Update and manage skills inventories, certifications, and practice-specific capability databases
Serve as a centralized point of contact for staffing requests from engagement managers and partners
Flag resource conflicts, overallocations, and underutilization, and recommend viable staffing solutions
Assist in forecasting demand and capacity across practices and service lines
Monitor and report on staff utilization, billability, and workload distribution to support staffing decisions and operational planning
Ensure teams accurately track time and align with firm standards for timekeeping and billing
Communicate changes in project timelines, staffing shifts, and employee availability
Collaborate with Human Capital and Talent teams on onboarding schedules, skill updates, and staffing readiness for new hires
Support continuous improvement of staffing processes, tools, and governance frameworks
Contribute to the development of standardized resource planning policies and best practices across the firm
Assist with compliance activities including audit preparation and quality checks on time-reporting
Maintain flexibility to travel, as necessary

Skills and Experience

Bachelor’s degree in business or a related field preferred
Experience in a professional service, consulting, or project-based environment preferred
2-3 years of relevant work experience is an asset
Strong proficiency in excel, project management tools or reporting tool skills
Strong analytical and organizational skills with high attention to detail
Excellent communication, collaboration and ability to influence at various levels of the organization
Thrives in fast-paced environments, managing competing priorities
Discretion and professionalism when handling sensitive information
Takes initiative, demonstrates flexibility and is a team player

MyRewards@MNPWith a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!Diversity@MNPWe embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

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