Humane Education Coordinator
The British Columbia Society for the Prevention of Cruelty to Animals View all jobs
- Vancouver, BC
- Permanent
- Part-time
- Fulfills Kids Club memberships by:
- inputting data, maintaining the highest degree of data integrity
- providing customer service related to Kids Club
- providing written responses to messages/donations from Kids Club members
- fulfilling administrative tasks relating to Kids Club, including supporting volunteers in executing tasks
- Provides administrative planning and support for youth camps, workshops and education events; provides high-quality customer service to registrant families and resolves issues related to camp registration.
- Coordinates school program bookings by:
- processing invoices
- tracking and following up on payments
- communicating with teachers regarding program bookings
- Inputs data and maintains data systems related to school and teacher publication subscriptions.
- Suggests ways to help increase membership in the Kids Club and promote other BC SPCA youth programs through creative initiatives that are in alignment with the BC SPCA’s strategic initiatives.
- Where approved, implements parts or all of those initiatives.
- Supports the BC SPCA school club program by:
- processing club registrations
- acknowledging donations
- distributing resources and information to clubs upon request
- Performs data entry related to direct delivery programs; compiles survey data, tracks program statistics and generates regular reports.
- Identifies trends and offers suggestions.
- Assists with community outreach/events.
- Assists with other duties as required.
- Some post-secondary education and 5 years’ related work experience, or equivalent education/experience acceptable to the employer.
- Excellent customer service skills; ability to relate respectfully to a diverse audience
- Excellent organizational, time-management skills and attention to detail
- Excellent verbal and written communication skills
- Proficiency with Microsoft 365
- Demonstrated experience working both independently, with minimal supervision, and as part of a team
- Ability to communicate and resolve conflict in a constructive and professional manner
- Additional assets include: experience with Raiser’s Edge, Canva and Word Press, and layout/design skills.
- Working knowledge of and commitment to the principles of equity, diversity, inclusion and reconciliation
- Philosophical harmony with the vision, mission, values and strategic directions of the BC SPCA
The British Columbia Society for the Prevention of Cruelty to Animals