INTERNATIONAL E-COMMERCE, SPECIALIST
- Montreal, QC
- Permanent
- Full-time
- Participate in the development of overall e-commerce strategies to increase sales.
- Lead the development and execution of comprehensive e-commerce promotional calendars.
- Regularly update and optimize promotional calendars to align with strategy and objectives.
- Develop strategies and coordinate the visual creation of e-commerce materials, ensuring alignment with brand guidelines and marketing objectives.
- Conduct regular monitoring and analysis of our online sites and competitor sites, identifying opportunities for improvement and innovation.
- Prepare and present detailed weekly and monthly performance reports, offering insights and recommendations based on data analysis.
- Provide actionable feedback and support to enhance partner performance and drive continuous improvement.
- Develop comprehensive training guides and tools for internal teams and international partners.
- Lead training sessions and provide ongoing support to ensure adherence to brand standards and operational excellence.
- Conduct regular calls with partners to review performance metrics and ensure adherence to brand standards on all online sites.
- Provide international partners with detailed e-commerce materials and strategic information essential for successful implementation.
- Serve as the primary liaison for international partners, ensuring they have the resources and support needed for effective marketplace and monobrand strategy execution.
- Support and follow up with international partners on the implementation of marketplace strategies and monobrand operations.
- Facilitate effective communication with franchisee managers and partners to ensure the smooth running of e-commerce operations.
- Collaborate closely with the Canadian team to maintain brand consistency and operational alignment at the international level.
- Participate in other projects if needed.
- Cross-functional collaboration: You excel at working closely with various teams to achieve shared goals.
- Strong writing skills: You have exceptional writing abilities in both French and English, with a keen focus on clarity and impact.
- Adaptability in a fast-paced environment: You navigate change with ease and perform well under pressure.
- Attention to detail: Precision and thoroughness are strengths you bring to every task.
- E-commerce/Retail expertise: Experience in these fields is a strong asset that you know how to leverage effectively!
- Bachelor's degree in Marketing, Business or equivalent;
- 3-5 years of experience in online business;
- Excellent communication and presentation skills in French and English (The person will communicate and produce bilingual marketing content targeted at international markets.);
- Experience in retail (an asset);
- Basic knowledge of Google Analytics (an asset);
- Excellent knowledge of MS Office suite;