
Inside Sales Representative
- Edmonton, AB
- Permanent
- Full-time
- Full health care benefits starting day one.
- Career development and training opportunities
- Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
- Life insurance, disability and wellness programs
- Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
- Paid vacation and sick time and day off on your birthday!
- Bonus programs that include annual performance and profit sharing
- Employee discounts on top brands of plumbing and HVAC/R products
- Education reimbursement for employees
- Employee referral program
- Safety shoe reimbursement
- Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
- Enter quotations and orders into the system with accuracy in a timely manner.
- Provide customers with accurate pricing, inventory, and specific delivery information.
- Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
- Prepare quotations and process orders on behalf of outside sales staff.
- Respond to customers’ requests and inquiries in a timely manner.
- Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
- Adhere to company safety policies and regulations
- Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
- General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
- High level of commitment to exceptional customer service.
- Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
- Highly organized in prioritizing work and multi-tasking on a regular basis
- Fluency in both French and English considered an asset.