Operations Manager
Recruitment Partners
- Edmonton, AB
- Permanent
- Full-time
- Oversee daily permitting operations and ensure timely, accurate processing of permit requests
- Maintain compliance with Canadian and U.S. transportation permitting regulations
- Lead, coach, and support permit consultants to achieve performance and service standards
- Manage escalated, high‑priority, or complex permit requests
- Monitor quality, accuracy, and turnaround times to meet client expectations
- Support routing and planning analysis using mapping and internal tools
- Identify, implement, and refine workflow improvements to improve efficiency and scalability
- Balance competing priorities in a high‑volume, deadline‑driven environment
- 3+ years of experience in transportation permitting
- Strong knowledge of Canadian and U.S. oversize and overweight regulations
- Proven leadership, communication, and team‑management skills
- Ability to work effectively under pressure and manage time‑sensitive requests
- Experience using transportation permitting systems and portals
- Familiarity with routing or mapping tools used in permit analysis
- Strong organizational skills and attention to detail
- A proactive, solutions‑focused approach to problem solving