Buyer and Inside Sales Support

Kamloops, BC
$45,760-52,000 per year
Permanent
Full-time

30 days ago

Company DescriptionWith over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, industrial-and key mining-related-products, including Victaulic piping systems, valves, fittings, slurry handling solutions, and other essential materials used in both underground and surface mining operations.In addition to serving residential, commercial, and infrastructure projects across the country, our Industrial and Mining teams play a major role in supplying critical materials and solutions to mining operations, maintenance teams, and large-scale resource projects.At EMCO Corporation, we are committed to providing sustainable, reliable solutions to our customers and to the communities in which we live and work-including those in Canada's prominent mining regions. Our talented and passionate team members are the key to our success. We empower our people to think like owners, to innovate, and to deliver exceptional service to every customer, from underground operations to surface facilities and everything in between.We offer a fun, fast-paced, and dynamic workplace where teamwork is everything. We share core values, support each other's growth and development, and celebrate individual strengths. As part of our team, you will have the opportunity to continuously develop your skills through hands-on training, explore new ideas, and work alongside colleagues who bring diverse experience from construction, industrial supply, and mining-focused environments. We are a group of enthusiastic individuals dedicated to meeting and exceeding the needs of the customers we serve-whether supplying everyday materials or supporting mission-critical mining operations.Why Join Our Team?EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!In addition, we will offer you:

Great mentors and on-the-job training
Growth potential with competitive salary, benefits, and profit sharing
A career with a solid, stable company with strong core values
Participation in our pension plan with employer contributions

Job DescriptionAs a Buyer / Inside Sales Support, you will play a key role in both procurement and customer service operations within the Profit Centre. In this hybrid role, you are responsible for sourcing and procuring materials for resale, ensuring competitive pricing, favourable terms, and reliable delivery from vendors. You will oversee the full inventory lifecycle, maintaining accurate inventory controls within the computer system and updating all records to support optimal stock levels and order fill rates.In addition to your purchasing responsibilities, you will support the Inside Sales team by responding to customer inquiries, providing product knowledge, preparing quotations, and assisting with order management. By closely coordinating with both suppliers and the sales team, you will help ensure that customer needs are met quickly, accurately, and cost-effectively. Your combined expertise in procurement, inventory management, and customer service directly contributes to high levels of customer satisfaction and the overall success of the Profit Centre.Duties will include:

Analyze product on hand and projected sales to ensure optimal stock levels and product availability
Create vendor purchase orders to maintain a balanced product mix, optimize material in the Profit Centre, and satisfy projected sales demands
Monitor vendor shipments and receipts to ensure material arrives within established parameters; expedite customer orders when required
Meet or exceed the Profit Centre targets for order fill rate, inventory turns, and reduction of stale or obsolete inventory
Research and resolve inventory discrepancies, including physically locating, counting, or verifying product
Perform system product file maintenance for the Profit Centre and collaborate with the Product Management Group regarding updates, changes, or new product setup
Negotiate vendor returns, special buys, freight terms, and local rebate or promotional programs
Maintain market intelligence by monitoring pricing levels, competitive activity, and market conditions that may impact inventory levels or customer demand
Provide exceptional customer service to contractors and walk-in customers by handling inquiries, preparing quotations, and providing technical or product support
Process customer orders from start to finish, including pricing, product substitutions, sourcing alternate materials, and coordinating delivery or pickup
Source special-order products, and assist with bid or project pricing
Maintain existing accounts and strengthen customer relationships by understanding customer needs and positioning the Profit Centre as a value-added solution provider
Support warranty claims processing, including gathering required information, working with vendors, and communicating outcomes to customers
Contribute to a clean, organized, and safety-focused warehouse and counter environment
Perform other tasks as requested by the Profit Centre Manager

QualificationsWhat We're Looking For in You

A college or university education-or equivalent experience that shows you're serious about your career
Experience in purchasing, inventory control, or a related role where you've taken ownership of results
Strong analytical skills with the ability to interpret sales trends and inventory data to make smart buying decisions
Confident negotiation skills and the drive to secure great value for the Profit Centre
Comfortable learning and using business software and tools required to manage orders and inventory
Excellent communication skills, with the ability to build strong, respectful relationships with customers, vendors, and your team
Solid working knowledge of Microsoft Office
A strong work ethic, reliability, and a commitment to doing the right thing-especially when no one is watching
Able to work independently with confidence, while also contributing positively to a team environment

Preferred Skills (Nice to Have)

Familiarity with mining products or related industrial materials
Experience in a wholesale or distribution environment
Previous experience using the M3 system

Additional InformationStarting salary $45,760 - $52,000, based on experience and qualificationsIn addition to this starting salary, this position includes EMCO's industry-leading profit-sharing program, which gives team members the opportunity to share directly in the success of the Profit Centre. High performers can significantly increase their annual earnings through this unique, performance-driven programEMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.

EMCO Corporation

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