Regional Manager, Canada West
Hugo Boss View all jobs
- Vancouver, BC
- Permanent
- Full-time
- Leads the full line retail business through effective collaboration and partnering across key functions: Visual Merchandising, Training, Marketing, Human Resources, Finance, Retail Buying Team, Store Design and Retail Operations.
- Frequent travel encompassing Store visits, audits of policies and standards, managing the maintenance of Store facilities and supervision of customer service standards.
- Ability to develop and execute business strategies that are linked to successful business objectives, which demonstrates a strong return on investment that supports the organization’s ability to attract, develop and retain top talent.
- Lead performance management and talent development initiatives in alignment with company objectives for all direct reports.
- Manage Store teams towards acceptable Store Operations/Human Resources compliance to ensure that all Stores understand, administer and interpret the Store Operations Guidelines/ HR policies and procedures accurately.
- Ensure visual merchandising directives are implemented efficiently as per Global direction and visual standards.
- Act as a liaison between stores, corporate partners, buyers and visual director to ensure that merchandise assortments reflect the brand strategy and stock levels are appropriate to meet the needs of the business
- Responsible to drive region sales and profit plans to budget through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies, consistently across all Stores.
- Ensure that each Store associate is trained and compliant with all basic inventory management/ movement/ receiving processes.
- Consistently execute quality inventory practices with receiving, restocking, transfers, and managing inventory discrepancies.
- Manage product inventory and merchandising standards compliant with company direction.
- Responsible for the recruiting, interviewing and hiring of Store teams throughout the Region.
- Create, evaluate and monitor talent pools on a continuous basis while constructing succession plans and growth development for the region as an operating unit.
- Assist Store leaders in training, coaching and development, customer service standards, standard operating procedures, impeccable visual standards and employee relations compliance in partnership with Human Resources and Senior Management.
- Responsible to consistently and effectively communicate the company objectives to all Store management teams through organized and scheduled conference calls and email communications.
- Establish a process to ensure that Stores have accountability to expectations on a consistent and timely basis.
- Conduct regular Store visits and communicate to ensure standards are maintained, expectations are being achieved and action plans are developed in order to move the business forward.
- Touch base with each Store leader on a weekly basis to gain an understanding of all aspects of their business including merchandising, staffing, operations, etc. provide consistent follow-up and feedback
- Oversee, control and adjust payroll budget and weekly hours within region to ensure appropriate sales floor coverage by reviewing Stores schedule to meet the needs of the business.
- Analyze and react to business trends regarding assortment, communicating sell-through, stock levels as opportunities to increase sales.
- Ensure region adheres to all company policies and procedures as noted in Store Operating Manuals and all HR procedural documentations.
- Standing for extended periods of time
- Able to safely lift boxes up to 40 pounds
- Comfortable climbing ladders
- Extensive travel required; extreme flexibility and adaptability to work schedule needed
- Passion and desire for excellence by exceeding goals successfully and consistently
- Proven ability to develop and retain top talent
- Proven ability to better business results year over year
- Exceptional client service skills
- Proven leadership and organizational skills and ability to engage and motivate teams
- Strong business acumen; including retail math and P&L responsibility
- Excellent verbal and written communication skills
- Strong work ethic; ability to problem solve
- Must have an ability to plan and manage both the strategic and operational functions of the business
- College degree in related field preferred
- 8+ years of multi-store and/or Flagship leadership experience in luxury retail environment
- Proficient in Excel, Word, Outlook and Power Point
- Flexible Fridays
- 21 paid days off (pro-rated based on first year of employment) plus your Birthday off
- Generous Employee Discount Program
- Medical, Dental, Vision Benefits with Health Saving Account (HSA) option
- 401(K) with company match
- Flex Spending Account (FSA)
- Commuter Benefits (Pre-tax)
- Voluntary Benefits and Critical Illness
- Company sponsored Life and Disability benefits
- Employee Assistance Program (EAP)
- Discounts for auto/home/pet insurance