Senior Manager, Fraud Strategy - Tangerine
Scotiabank
- Toronto, ON
- Permanent
- Full-time
- Work with cross-functional partners to identify opportunities to strengthen the Bank’s fraud detection and prevention ecosystem
- Support in the design and delivery of the fraud strategy roadmap; balancing fraud loss prevention with customer experience
- Identify, consolidate and present key control points and metrics throughout client touchpoints to identify key areas of risk/opportunity. Key stakeholders including some exposure to senior audiences
- Support the consolidation of fraud insights including gross and net losses and primary fraud trends and types to highlight organizational gaps and opportunities with a primary focus on Internal Fraud and Client Intentional Fraud typologies
- Support and advocate for the development of robust business and fraud controls to strengthen Tangerine’s Fraud Risk landscape.
- Directly support New Initiative Risk Assessment as a Fraud Risk subject matter expert to ensure effective challenge of product and service design which may impact Tangerine’s fraud risks; works in collaboration with Fraud partners and business leads to ensure soundness of remediation action plans where control gaps and/or vulnerabilities are identified
- Lead the development and management of Tangerine’s Internal Fraud Program inclusive roadmap development, requirements gathering and execution of the program etc.
- Support an operating model where projects with fraud prevention and detection value are sponsored/owned by business lines or technology teams, with prioritization aligned to the Fraud roadmap
- University Degree in Business or equivalent
- Minimum 10 years of financial services experience including retail banking
- Minimum 5 years of Risk Management (i.e. Fraud, Compliance, Controls etc.) and/or strategy development and execution
- Experience in consulting, advisory functions and strategy development
- Strong knowledge of internal / enterprise-wide systems, policies
- Practical knowledge of leading industry practices related to credit risk management in financial institutions
- Deep knowledge and understanding of regulatory requirements, expectations i.e. FCAC, OSFI
- Strong/Expert level communication skills; able to communicate with senior audiences via email, in-person communication and via Microsoft Tools e.g. PowerPoint, excel / strong capabilities in using PowerPoint as the primary executive communication tool
- Experience dealing with multiple stakeholders and handling concurrent projects
- Strong analytical, troubleshooting and logic thinking
- You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
- You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
- You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
- You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
- You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.