Distribution Supervisor (Richmond)
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- Richmond, BC
- $67,000-80,000 per year
- Permanent
- Full-time
- Provide day to day supervision of the work in the distribution center
- Ensure your all Associates are trained to meet the work demands of the distribution center
- Responsible for all aspects of performance management, staffing, training and development of their assigned workforce
- Coach and develop Associates to meet organizational objectives and personal goals
- Handle all administrative duties for all hourly Associates (vacation request, personal day, PIP's etc.)
- Manage overall department process such as debriefing processes, transfers and fleet (5-ton trucks) as required
- Work closely in supporting other supervisors and overall delivery operations
- Supervise home delivery, inbound/outbound receiving, and order picking
- Run reports, route delivery trucks, handle store transfers & building manifests
- Provide customer service and support to customers, sales and delivery teams by responding to store e-mails and incoming telephone calls
- Ensure that all health and safety standards and regulations are adhered to
- Facilitate weekly/monthly meetings
- A post-secondary degree or certificate in logistics, supply chain or related discipline is an asset
- 2 to 3 years of previous experience in a warehouse/delivery environment or in a supervisory role
- Previous inventory and cycle count experience is required
- Experience with RF picking and WMS/ERP systems (ie., Oracle) is a definite asset
- Knowledge and understanding of provincial transportation rules and policies (i.e. log books, trip inspections, checking them over making sure they are correct and up to date, etc.)
- Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all Associates
- Collaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. as well as internal stakeholders
- Excellent interpersonal, communication, presentation, and organizational skills
- Work on a flexible schedule - 7-day operations where days off might not be on the weekend
- This is not a job but a CAREER with opportunities for growth and advancement
- Diverse and inclusive work environment
- We will invest in you and provide extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical, dental benefits and a Deferred Profit-Sharing Program
- Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
- Associate Discount Program where you will be able to enjoy some of the world's best sleep products
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program that covers professional AND personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
- Recognized as one of Canada's Most Admired Corporate Cultures in 2023 by Waterstone Human Capital