Operations Manager
- Toronto, ON
- Permanent
- Full-time
Location ; Toronto, ON
Responsibilities :Operations ManagementManage and streamline daily operational processes across departments.Monitor KPIs and operational metrics to ensure goals are met.Identify opportunities for efficiency improvements and implement best practices.Ensure compliance with company policies and Canadian workplace regulations.Team LeadershipLead, mentor, and manage the operations support team.Oversee workforce planning, scheduling, and performance management.Foster a culture of collaboration, accountability, and continuous improvement.Strategic Planning and ExecutionSupport senior management in developing operational strategies and business plans.Coordinate the execution of strategic initiatives and special projects.Prepare regular reports and updates for leadership teams.Vendor and Stakeholder ManagementMaintain strong relationships with vendors, partners, and internal stakeholders.Oversee contracts, procurement, and operational budgets.Ensure timely resolution of operational challenges and escalations.Compliance and DocumentationEnsure adherence to all operational policies and legal regulations.Maintain accurate documentation of processes, workflows, and performance reports.Skills & Competencies:Strong leadership and team management skills.Excellent organizational and problem-solving abilities.Strong communication and interpersonal skills.Proficiency in operations tools and reporting platforms.Ability to manage budgets and resources efficiently.