Implementation Manager

Quantum

  • Toronto, ON
  • Permanent
  • Full-time
  • 20 days ago
Our client is seeking an Implementation Manager to join a fast-growing team! You'll collaborate with cross-functional teams to deliver innovative solutions and enhance platform capabilities. Your ability to manage technical tasks and communicate effectively with clients will be key to your success.Key Responsibilities:- Lead and support retailer launches on an e-commerce platform.
- Engage with retailers to address their requests and needs.
- Manage technical project tasks using runbooks and prioritize issues in a fast-paced environment.
- Triage tickets, addressing tasks, bugs, questions, and feedback with efficiency.
- Collaborate with internal teams to resolve discrepancies and improve platform performance.
- Conduct storefront audits and quality assurance, ensuring optimal merchandizing and data reporting.
- Drive special projects aimed at refining the platform and enhancing team efficiency.Requirements:- 2-4 years of experience managing projects in e-commerce, retail, or digital transformation.
- Experience in project management, implementation, or client-facing roles.
- Strong technical skills with hands-on experience in e-commerce platforms, API-based products, and SQL (data reporting/dashboard building).
- Proven client-facing experience, with the ability to communicate complex technical details to non-technical stakeholders.
- Exceptional organizational and problem-solving abilities.
- Ability to manage multiple projects with shifting priorities in a fast-paced environment.
- A curious mindset and eagerness to learn.
- Proficiency in Google Suite and Microsoft Office.Please send your resume in Word format to Arriane Liangcungco at arriane.liangcungco@quantum.ca.REFER AND EARN A $50 GIFT CARD! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.Services de Gestion Quantum LtéeFounded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...

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