Talent Acquisition Operations Manager

• Utilize data insights, collaboration, best practice and market trends to develop the overall strategy for optimizing TA Operations including:

• Leveraging tools and automation
• Elevating the team
• Driving employment brand recognition

• Responsibility for TA capacity planning including target setting with TA Leaders and monitoring team performance.
• Completion of weekly, monthly, quarterly and yearly TA reports and updating TA dashboards.
• Utilizing AI and leveraging automations where possible to allow for more productivity and efficiency in TA function.
• Partner with the Talent Insights team to align on reporting tools, methodologies and best practices.

• Manage the day-to-day operations of the TA Technology Stack (Greenhouse, GoodTime, Metaview, LinkedIn Recruiter, Glassdoor/Indeed etc) and work closely with our vendors to drive adoption rate, user success and ROI.
• Identify, evaluate, and implement a scheduling tool to efficiently manage high-volume interview processes, ensuring a seamless experience for candidates and hiring teams.
• Ensure consistency in TA processes including position descriptions, job advertisements, and consistent approach to reference checks.
• Ownership of key external social media platforms including Glassdoor/Indeed.

• Partner with our DEI Director and Senior Manager, TA in each region to support key global DEI initiatives
• DEI data tracking and reporting (recurring and as-needed)

• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren't strictly within the scope of your role.

• Proven experience leading a successful TA team and/or TA Operations remit in a fast paced environment.
• Expert knowledge of ATS, workflow design and workforce planning.
• Expert level knowledge of MS Excel or Google Sheets.
• Workday and Greenhouse experience is an asset.
• Contract management/agency vendor experience .
• Experience building and maintaining strong relationships with recruiters, people business partners, and HR and business leaders.
• An authentic commitment to driving programs and processes dedicated to building a diverse candidate pool.
• Passion and dedication to establishing an exceptional candidate experience.
• Excellent written and verbal communication in English. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

• Ability to do your job in a truly flexible hybrid environment (3 days/week in office);
• Genuine career opportunities in a company that's creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

• Unlimited paid time off policy
• Flexible working policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• Linkedin learning
• Volunteer day

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