
Rental Operations Supervisor
- Edmonton, AB
- Permanent
- Full-time
- Lead and promote a safety-first culture across all branch operations, ensuring compliance with safety standards and training.
- Oversee daily branch activities including inside sales, rentals, and customer service to meet performance targets.
- Resolve customer issues related to billing, delivery, and product quality, ensuring high satisfaction and service alignment.
- Manage fleet utilization and rental performance to achieve monthly and annual financial goals.
- Conduct regular safety inspections and supervisor walk-throughs to maintain a safe work environment.
- Recruit, onboard, coach, and develop branch staff to foster a high-performance and growth-oriented culture.
- Monitor and manage branch budgets, evaluating sales and expenses against planned objectives.
- Ensure all employees maintain required safety certifications and training relevant to their roles.
- Collaborate with internal teams to ensure operational efficiency and alignment with company standards.
- Represent Finning professionally, maintaining strong relationships with internal and external stakeholders.
- 3–5 years of experience in a related industry, with 1–3 years in a supervisory role.
- Strong leadership skills with a proven ability to coach, mentor, and develop teams.
- Demonstrated commitment to safety and ability to lead safety initiatives.
- Excellent customer service and communication skills, including technical conversations.
- Solid financial acumen with the ability to interpret and act on KPIs.
- Strong decision-making and problem-solving abilities in dynamic environments.
- Effective organizational, time management, and prioritization skills.
- Ability to manage change and adapt to evolving operational needs.
- Post-secondary or technical education considered an asset.
- This position is based out of our Edmonton TCRS location.
- Permanent, full-time role.
- Monday – Friday, 5x2 schedule.
- Flexible option plan benefits with varying levels of coverage from day one.
- Matching pension contributions to help you save for the future.
- Matching share purchase program.
- Employee Share Purchase Plan and RRSP options.
- Paid vacation with an increasing allowance based on years of seniority.