Supervisor, Security & Life Safety

• Manage the activities of employees to ensure the timely and effective achievement of departmental goals and objectives, within prescribed policies, procedures and standard business practices; and
• Provide regular motivation and mentoring to all staff to encourage ongoing professional development for succession planning purposes.
• Development and implement Standard Operating Guidelines to provide Security Department with clear, concise instructions for performing daily duties;
• Receive and checks invoices, ensures accurate coding and submits Requests for Payment for contract security and other related services;
• Determine needs and resources and coordinate training of staff;
• Monitor the dress, deportment and written reports of staff;
• Investigate tenant complaints, thefts and suspicious activities promptly and follow up with tenants, management and others;
• Schedule daily activities of staff to ensure qualified coverage of security functions;
• Collaborate closely with tenants on behalf of CF management to resolve issues and concerns and provide advice on loss control and other security matters;
• Review, distribute and file daily memoranda, staff records and correspondence;
• Maintain open communication with all personnel in order to seek new ways for improving the overall operation of the department;
• Conduct formal or informal training of staff in First Aid, CPR, handcuffing techniques, self-defense, report writing and other skills or knowledge related to security responsibilities;
• Write comprehensive security reports and summaries;
• Supervise/handle sensitive, high profile situations in professional and exemplary manner;
• Maintain currency of knowledge with respect to relevant legislation and regulations including, but not limited to: Collective Agreement(s), Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, The Criminal Code, and The Trespass to Property Act;

• Excellent communicator, both written and verbal
• Customer service focused
• Strong leadership, with good conflict resolution skills
• Good problem solver with good decision making skills
• Able to use good judgment, and communicate with tact and diplomacy
• A great teammate with strong interpersonal skills and a positive demeanor

• College diploma in Law Enforcement and/or Security Administration; (asset)
• 3 - 4 years’ experience with a security firm or law enforcement agency
• 2 years supervisory experience or equivalent combination of related education, training and experience
• Valid certification in First Aid, CPR and WHMIS
• Valid Provincial Security License
• Good knowledge of site security and life safety needs and Industry-related techniques, technology and trends
• Knowledgeable of applicable federal, provincial and municipal legislation and regulations
• Strong organizational, prioritization and time management skills
• Good report writing skills
• Good customer service and leadership skills
• Ability to delegate effectively and be flexible and adaptable in dealing with a diversity of people and situations
• Digital literacy in Word and Google Suite

• Aim Higher – we strive to exceed expectations
• Own Your Expertise – we empower ourselves and each other
• Collaborate Effectively – we bring the right people together to get the right results
• Engage with Empathy – we objectively consider the needs of others
• Embrace Change – we drive, learn from, and adapt to change

Cadillac Fairview