Continuous Quality Improvement Manager

• Start date: ASAP
• Location: 2700 Jacques Cartier Boul. E, Longueuil, QC J4N 1L5
• Status: Full Time
• Schedule: Monday-Friday

• Wonderbrands believes in local talent and accelerated career growth
• Competitive compensation, health and dental benefits
• Pension plan with matching contributions
• Annual incentive program
• Discount program that covers almost everything under the sun - restaurants, gyms, shopping, etc.

• Leadership and Development: Lead and mentor the team's quality professionals, providing 24/7 support and oversight for bakery quality and food safety initiatives.
• Collaboration: A key member of the bakery's management team, they work closely with departments such as Research and Development, Hygiene, Engineering, and Maintenance to implement initiatives and ensure smooth daily operations. Subject Matter Expertise: Act as a food safety and quality expert, providing guidance and overseeing regular training programs for bakery employees to maintain high quality standards.
• HACCP Leadership: He leads risk analyses, develops and maintains HACCP plans and carries out activities regular verification and validation to ensure compliance.
• Records Management: Reviews and verifies food quality and safety records, including critical control points (CCPs), addressing any issues promptly and maintaining accurate documentation.
• Inspection and Audit: Plans and conducts daily inspections, monthly self-inspections and internal audits. Applies Good Manufacturing Practices (GMP), facilitates root cause analysis and drives corrective and preventive actions.
• Environmental Monitoring: Oversees the environmental program, including sampling equipment, drains and soils, submitting samples for laboratory analysis and addressing out-of-specification results with corrective action.
• Process Verification: Performs online process checks and CCP verifications, ensuring follow-up quickly of any deviation.
• Product Quality Supervision: Organizes and carries out quality and food safety checks for finished products, providing immediate feedback to production teams and managing product disposal when specifications are not met.
• Traceability and recall management: evaluates the traceability program by verifying ingredient lot numbers and participates in mock recalls to ensure system readiness.
• Allergen control: ensures the effectiveness of the allergen control program to prevent the risks of cross-contamination.
• Complaint and Supplier Management: Supports investigations of consumer and customer complaints and assists with supplier management programs to maintain quality standards.
• Equipment Calibration: Checks the accuracy of measuring devices such as thermometers and scales to ensure process consistency.
• Audit Preparation: Assisting in the preparation and conduct of various assessments, inspections and audits, including BRC, client and regulatory audits.
• Client and R&D Collaboration: Works with clients and the R&D team to develop and finalize product specifications.
• Audit Leadership: Prepares documentation and leads organizational efforts during audits, ensuring compliance with industry standards and regulations.
• Prerequisite Programs: Manages hygiene practices, cleaning and sanitation programs to ensure compliance with quality standards.
• Management Support: Helps cover bakery management positions during holidays to ensure continuity of operations.
• Resource Management: Manage the supplies needed to carry out quality tests in order to enable effective and accurate assessments.

• Education: Post-graduate degree in a relevant field, such as food science.
• Experience: More than 5 years of experience in quality assurance in a food production environment.
• Technical expertise: Solid knowledge of GFSI standards (preferably BRC), HACCP, preventive controls and quality systems; proficiency in Microsoft Office, preferably SAP.
• Leadership and Collaboration: Proven interpersonal and leadership skills with the ability to collaborate effectively at all levels of the organization, from production team members to management.
• Communication skills: Excellent English skills, both oral and written, and ability to clearly and accurately document results and data.
• Ability to adapt to the work environment: Proven ability to perform several tasks at once, to remain organized and thrive in a fast-paced production environment.
• Analytical and organizational skills: Strong analytical and organizational skills.
• Flexibility: Willingness to work flexible hours and shifts, including afternoons, nights and weekends.

Wonderbrands