Manager, Scheduling Systems and Transformation

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

• Lead the assessment and development of system and business process needs to address current and future business challenges. In collaboration with Business Partners and Leaders, analyze gaps, recommend improvements, prioritize solutions, and proactively plan to maintain and develop new effective employee scheduling practices and technology solutions.
• Decide on best solutions or options to develop and/or implement based on business needs, financial implications, benefits, impact and risk assessments, inclusive of change assessment and resource allocation, all with the goal of securing the most value for stakeholders and best return on investment.
• Provide expert direction to the whole scheduling function. Build talent and achieve results by fostering solution-solving and strong people leadership skills, by promoting collaborative and result-driven approaches, and by encouraging continuous improvement.
• Lead the development phase, planning phase, and implementation phase of all scheduling related projects.
• Provide Project Management leadership and/or Project Sponsor leadership to the initiatives by monitoring progress against plan and holding business and project teams accountable for deliverables.
• Lead the continuous improvement of scheduling matters by providing thought-leadership, direction, learning, and oversight on scheduling matters.
• Lead and manage the team of specialists responsible for providing system, best practices expertise, and analytics to all schedulers and operations managers.

• Bachelor’s degree in a related field or equivalent combination of education and work experience in a related field.

• 5 or more years of experience in business planning, preferably scheduling.
• 5 or more years of experience in people leadership.
• Extensive experience working with collective agreements and any applicable legislation in alignment with employee scheduling.

• Extensive knowledge of general scheduling best practices, processes, and principles.
• Extensive knowledge of specialized workforce planning software (e.g., ESS, Workday, etc.).
• Strong knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook, etc.).
• Good understanding of formal project management methodologies, change and communication principles.

• Extensive technology management skills and system-thinking skills, including the drive to continuously educate themselves on new systems to keep up with emerging issues.
• Demonstrated business judgement and financial judgement.
• Clear and effective written and verbal communication skills.
• Strong interpersonal skills with the ability to effectively share information at all levels.
• Demonstrated people leadership skills to coach and oversee a team of specialists.
• Ability to balance multiple tasks in accordance with changing deadlines and priorities while providing decision-support to stakeholders in a fast-paced environment.
• Ability to manage large and/or multi-faceted projects.
• Ability to innovate and propose creative solutions.
• Demonstrated critical thinking, proactive decision making, and analytical skills.
• Demonstrated influence skills and ability to establish and maintain collaborative and positive working relationships with business partners and employees at all levels.

• This position is a hybrid position with a minimum 3 days per week on site.
• Some travel is required.

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties.

Nav Canada