Senior Manager - People Transformation and Change Management - Financial Services - Montréal
EY
- Montreal, QC
- Permanent
- Full-time
- You will have already achieved outstanding professional success and are a seasoned senior consulting professional with experience
- Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, cost optimization
- Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs
- Working with senior leadership to create alignment in order to support program success
- Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program
- Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
- Delivering programs that support agile / iterative transformation
- Leading and developing more junior resources
- Flexibility and ability to travel
- Demonstrate a thorough understanding of complex change concepts
- Lead client engagement teams and work with a wide variety of clients to deliver quality professional services
- Develop and successfully manage to project budget
- Access to global thought leaders on latest technologies and trends
- Deliver quality services
- Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes
- Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes
- Develop and maintain productive relationships with client management
- Focus on deliverables and client business priorities
- Manage expectations of service
- Understand the client's industry and recognize key performance drivers and business trends
- Develop people and provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
- Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge
- Have a passion and understanding for financial services and recognize key performance drivers and business trends
- Generate new business opportunities
- Identify and deliver new business opportunities, including supporting RFP responses and client proposals
- Understand EY and its service lines and actively assess/present ways to serve clients
- Develop long-term client relationships and networks
- Develop relationships with other EY team members across all practices to serve client needs
- Project management experience
- Experience managing staff on multiple projects and providing direction to team members
- Strong analytical and problem solving skills
- Excellent oral, written, and presentation skills
- High level of motivation and a self-starting attitude
- Ability to think outside of the box, thrive on new challenges
- Strong work ethic
- Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
- Enjoy working in dynamic work environment
- A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology
- Approximately 8-10 years of related professional services / external consulting work experience
- Experience in the following areas: Change Management, Stakeholder Management, Communications, Organizational Design, Training, and Culture change
- Experience in at least one of Banking, Capital Markets, Insurance and/or Wealth Management
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you