Loss Prevention Manager, Physical Security and Resource Protection

• Protect all company assets and reduce losses.
• Attend select industry meetings and events to remain current on new technology and innovation within the security industry.
• Maintain manufacturer / vendor relationships related to physical security supply and sourcing of security devices and tools.
• Lead the selection and training of Asset Protection team members.
• Deliver company approved training programs to ensure adequate physical security knowledge within the Loss Prevention Department staff.
• Lead and direct Loss Prevention personnel engaged in physical and systems security initiatives.
• compliance with all applicable licensing and regulatory requirements.
• Supervise the use of physical resources and equipment of the Asset Protection team and ensure safe, legal, and ethical usage of same.
• Oversee and audit maintenance programs within each LP area related to physical security, fire, and life safety devices.
• Conduct or lead formal risk assessments of facilities and operational units making recommendations for improvements.
• Conduct ongoing formal audit of all asset protection and physical security systems to ensure program compliance.
• Identify requirements, solutions, and sources for tactical merchandising and oversee selection and loss prevention purchasing of security display devices.
• Monitor all construction projects and ensure proper implementation of loss prevention systems within timelines and budgetary targets.
• Deliver loss awareness programs which protect employees and customers, safeguard the London Drugs brand, prevent loss, and reduce incidents of crime.
• Ensure compliance with all security related licensing and regulatory requirements.
• Analyze data reports to identify high risk products, and to recommend tactical display strategies.
• Ensure physical and systems awareness programs are designed and implemented by the various loss prevention teams.
• Carry communication tools (mobile phone, pager) and respond to after-hours emergencies, and alarm calls as required.
• Carry keys, access cards, codes to attend and open select locations (in order to respond to emergencies).
• Manage security response during emergency situations with Head Office leadership.
• Will travel to any company location or on behalf of company to industry events when required.
• Will be available to communicate with the LP team, Executive team, and authorities outside of scheduled hours as needed

• Excellent analytical, interpersonal, and communication skills.
• Ability to take charge, stay calm, and respond with good judgment in emergency situations.
• Demonstrated ability to work under strict confidentiality and remain objective.
• Highly organized with the ability to adapt to change and shifting priorities.
• Deliver a positive and professional leadership style.
• Conscientious in meeting schedules and deadlines.
• Ability to oversee and optimize a LEAN team workflow and manage production for efficiency and effectiveness.
• Intermediate general computer skills (Windows, Microsoft Office, Outlook, PowerPoint) ability to use AutoCAD is an asset.
• Ability to read blueprints, plans, conceptualize drawings, detailed hardware specifications, technical cut sheets, and security system design documents.
• Show a willingness to assist others to become more skilled.
• Ability to conduct risk analysis and determine a strategic response to security challenges.
• Appropriate leadership skills which would include elements of planning and administration, human resource management, loss prevention knowledge and technology awareness.
• Strong analytical and strategic thinking skills.
• Must be self-motivated and always looking to contribute to the overall success of London Drugs.
• Strong leadership skills with the ability to motivate and communicate for team success.
• Ability to read and conceptualize plans and blueprints, door hardware schedules, electrical drawings, and to issue site construction recommendations based on security objectives and standards.

• Knowledge of retail and commercial security practices, shrink reduction strategies, loss prevention techniques, and relevant criminal code sections.
• Formal physical security or construction industry education or a combination of education and experience that yields the required knowledge, strengths, and skills.
• Strong understanding of security assessment and systems design process.
• Knowledge of commercial construction process, codes pertaining to security and life safety systems, industry standards for physical security design in a retail setting.
• Knowledge of security use of architectural hardware, intrusion systems, fire alarm systems, video surveillance, access and key control, asset tracking, and perimeter protection.
• Understanding of security best practices, industry standards for security design, common commercial security measures, construction practices and applicable codes and regulation.
• Experience with deploying security in support of retail and commercial operations and facilities is preferred.
• Understanding of relevant provincial licensing and regulation.
• Provincial security worker license, security consultant preferred ability to obtain licensing in any province as required.
• Previous loss prevention or related security industry management experience.
• Security related education or recognized professional accreditation.
• Industry training or professional certification (i.e. LPC, PSP, CPP, ASP) preferred.
• Formal Criminal Justice education or a combination of education and experience that yields the required knowledge, strengths and skills.
• Demonstrated experience in coaching, conflict management and negotiation.
• Ability to conduct complex security surveys, risk analysis, and make evidence-based security recommendations.
• Completion of Interpersonal Conflict Resolution training is an asset.
• First Aid and W.H.I.M.I.S. Training
• A valid Class 5 driver’s license and own vehicle.

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Employee Recognition Program (Tangible rewards for great work!)
• Company matched RRSPs (Helping you plan for your future)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Community Involvement (Giving back to our communities)
• If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

London Drugs