Client Administration Lead

Kamloops, BC
$55,000-82,000 per year
Permanent
Full-time

19 hours ago

Job Description:OverviewAt KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.KPMG is looking for an Client Administration Lead/Practice Coordinator who can provide support on a range of activities to ensure a high-quality product in our Kamloops, BC office.
What you will do

The successful candidate will be able to support the administrative needs of Functional Managing Partners
Understand their business needs, mitigate issues and bring solutions
Handle highly sensitive and confidential information requiring a high level of discretion
Create and distribute communications
Coordinate meetings, conference calls, video conferences, etc.
Coordinate and/or facilitate all onboarding and offboarding activities for staff, working with HR and IT on logistics
Review and monitor compliance of expense reports prior to approval
Coordinate training arrangements and monitor compliance
Act as an expert in firm policies, provide guidance/technical resource and process direction
Provide senior level administrative support to partners and/or managers
Respond to local Business Units/office queries related to Learning
Organize learning events and preparation of reports
Coordinate events pertaining to a function or sub-function
Support People Leaders by coordinating and attending meetings, prepare meeting handouts, take minutes, highlight action items, and ensure deadlines are met
Liaise with finance to ensure proper allocation of expenses and timely submission
Assemble reports in support of annual compensation process for Practice/Office Leaders
Coordinate meetings, conference calls, video conferences, etc.
May be a performance manager to other admin in your group which entails mentoring staff, setting goals, interim meetings and year end evaluations
Where office size is smaller, the Client Admin Lead will take on the role of primary liaison with the landlord, office vendors, and contractors to support day-to-day operations and issue resolution
Based in the Kamloops office- this role requires in office presence

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.
What you bring to the role

Advanced skills with MS Office and Adobe products (in particular, Outlook, Excel, PowerPoint and Acrobat)
Proficiency to quickly learn proprietary software
Excellent communication skills
Strong project management skills
Performance Management experience leading a team or supervising a team
Good judgment and analytical skills with a focus on attention to detail
Capable of working independently and take ownership of tasks
Ability to quickly and smoothly adapt to changing client demands
Minimum 5+ years administration experience

KPMG BC Region Pay Range InformationThe expected base salary range for this position is $55,000 to $82,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.Providing you with the support you need to be at your bestOur Values, The KPMG WayIntegrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what mattersKPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.Adjustments and accommodations throughout the recruitment processAt KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.AI UsageWe embrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

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