Regional Hotel Revenue Manager

• The high-quality care, well-being, and overall recognition of our guests (internal and external). Making sure each guest's experience exceeds expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise
• Assisting in managing inventory and pricing to maximize portfolio room revenues
• Auditing and loading rates, ensuring compliance with Lark standards, and maintaining rate parity across all channels
• Create reports as requested by GDRM and senior Lark management
• Participate in weekly calls with hotel ownership and senior management
• Provide input and support for overall hotel revenue strategies
• Actively participate in building and working towards yearly revenue budgets
• Leading the pre-opening system builds, strategy, and property-level training
• Perform audits and maintenance on all systems - PMS, RMS, channel managers, etc.
• Actively participate in Property Team and Owner-facing revenue management meetings regularly
• Monitor and analyze the competition to identify selling strategies and market trends
• Provide administrative support for GDRM
• Submit, review, and analyze measurement tools such as STR reports
• Provide support to operational staff with issues with the PMS or any other component within the revenue management sphere
• Establish and maintain a revenue management culture within each individual hotel and as a management group
• Create, manage, and maintain for accuracy, third-party sales channels such as Expedia, Booking.com, etc
• Ensure distribution channels have accurate content and pricing. Oversee channel management, including rate loading and inventory management
• Proactively developing constructive and cooperative working relationships with internal and external stakeholders
• Performs other duties, as assigned, to meet business needs
• Protect the assets of Lark Hotels
• Full-time, 50 Hours a week with possible travel to properties

• Be authorized to work within their country of residence
• Remote position, ideally based on the East Coast of either Canada or the United States
• High School Diploma or equivalent required. Bachelor’s preferred, but will consider on-the-job experience equivalent to a 4-year degree
• At least 4 years of experience in sales, revenue, or front office management within the hospitality industry
• Strong working knowledge of Property Management Systems and Revenue Management Systems
• Proficient in Microsoft Excel or Google Sheets
• Analytically minded
• Understanding of various hotel systems and how they work together
• Passion for Revenue Management and the hotel business
• Ability to communicate in English, both orally and in writing, with guests, employees, and vendors, some of whom will require high levels of patience, tact, and diplomacy
• Comfortable communicating with various levels of positions from owners, senior management, and line staff
• Ability to work as part of a team in a remote setting
• Ability to understand verbal and written directions, as well as workplace safety signage
• Active listening and observation skills
• Ability to work under pressure and deal with deadlines and stressful situations
• A futurist mindset with knowledge of the AI landscape is a bonus
• Travel might be required depending on business needs

Lark Hospitality