Veterinary Receptionist

Aurora, ON
$19.00-22.00 per hour
Permanent
Full-time

22 hours ago

Veterinary ReceptionistLeGallais Veterinary HospitalJob DescriptionBe the first impression and the steady presence our clients rely on.Serving our community since 1999, we’ve built a reputation for exceptional care, loyal clients, and a warm, team-focused environment. Our reception team is the heart of the client experience, and we’re looking for someone who thrives in a fast-paced clinic and takes pride in keeping things running smoothly.The Role:This is primarily a front desk, client-facing role, including:

Welcoming clients and creating a positive, supportive first impression
Managing phones, scheduling, and appointment flow in a busy environment
Handling client questions, payments, and coordination of care
Supporting overall clinic organization and communication
Occasional assistance to the veterinary team as needed

Who You Are:

Experience in a veterinary clinic or fast-paced customer service role is required
Friendly, professional, and compassionate with clients and patients
Strong communication and multitasking skills
Highly organized and able to stay calm under pressure
A team player who takes initiative and keeps things moving

What Great Reception Looks Like Here:

You stay calm and kind, even when things get busy or stressful
You can manage multiple priorities at once without losing attention to detail
You take ownership — you don’t wait to be told what to do
You communicate clearly and confidently with both clients and your team
You help create a positive, supportive environment at the front desk
You are reliable and consistent — your team knows they can count on you

What We Offer:We believe in taking care of our team the same way we care for our patients:

Supportive team culture - We love to do activities together!
Uniform allowance
Comprehensive benefits package
$19–$22/hour (based on experience and skill set)
Paid sick days & vacation time
Generous staff discounts on veterinary care & pet supplies
RRSP Matching
Wellness Spending Account

Start Date: Flexible – we’re focused on finding the right fit.Ready to Join Us?If you enjoy being the go-to person, keeping things organized, and making clients feel cared for from the moment they walk in, we’d love to hear from you.Apply today and become part of a team that truly cares — about pets, people, and each other. We look forward to meeting you! Resumes and cover letters can be sent to: lauren.bellefeuille@nva.comAt NVA Canada diversity and inclusion are an important part of our everyday reality.At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com

All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca

There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA Canada!Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.

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