Billing Specialist

Recruiting in Motion

  • Toronto, ON
  • $73,000 per year
  • Permanent
  • Full-time
  • 1 day ago
About the Role:Our client is looking for a Billing Specialist to join their team on a permanent basis. This role is responsible for all aspects of the client billing process, including preparing, submitting, and tracking invoices, managing appeals and follow-ups, and liaising with both clients and Partners. Success in this position requires strong attention to detail, excellent time management, and solid communication and technical skills.Key Responsibilities
  • Prepare, review, and submit invoices using Aderant and the Prebill Workflow system; send invoices through email automation tools, BillBlast, or client-specific e-billing software.
  • Keep client and matter records accurate and up to date in the billing system, particularly related to billing and receivables.
  • Resolve rejected invoices by working closely with lawyers, legal assistants, and clients.
  • Train timekeepers and assistants on client billing guidelines and requirements.
  • Respond to client inquiries and correct billing discrepancies.
  • Document all communications and updates within the billing system.
  • Build and maintain strong relationships with both internal and external stakeholders.
  • Proactively contribute to process improvement initiatives to enhance quality, efficiency, and client service within the billing cycle.
  • Provide back-up support to team members and assist with special projects as needed.
  • Participate in system upgrades, testing, and implementation of billing/collections software.
  • Offer technical billing support and guidance as needed; act as a resource for new team member training.
  • Follow all firm policies and maintain confidentiality of client and firm information.
Qualifications
  • College diploma or university degree in Finance, Accounting, or a related field, with at least two years of billing experience (equivalent education and work experience may also be considered).
  • Previous billing experience in a professional services or law firm environment preferred.
  • Strong computer skills, including advanced Excel knowledge and LEDES billing format management.
  • Familiarity with Aderant software is a plus.
  • Experience with platforms like TyMetrix, Serengeti, CounselLink, or similar systems is beneficial.
  • Excellent written and verbal communication skills, with strong interpersonal and problem-solving abilities.
  • Highly detail-oriented and organized, with the ability to prioritize and manage multiple tasks effectively.
  • Positive, collaborative attitude with patience, adaptability, and a sense of humour.
  • Comfortable working in a team-based environment and following established compliance and procedural standards.

Recruiting in Motion