Application Engineer
ABB
- Whitby, ON
- Permanent
- Full-time
- Communicate with existing and potential clients to understand their specific processes to identify client challenges and needs while focusing on driving value.
- Complete data analysis and data models on client specific projects to build correlations and extract valuable insights.
- Communicate findings, insights and recommendations effectively to both technical and non-technical stakeholders through reports and visual data models.
- Travel to industrial client sites for the purpose of gathering field application information and to assess client specific needs.
- Create client dashboards and monitor client sites on a day-to-day basis to ensure systems are operational.
- Drive a culture that is highly responsive to clients, providing accurate, comprehensive and timely information.
- Provide comprehensive technical and after sale support to channel partners and industrial end users as needed.
- Will work closely with sales team to develop and present customized solutions proposals to various clients for their application needs.
- Interpret client specific drawings and understand client processes.
- Collaborate with sales team on pricing and lead time negotiations for customized solutions.
- Provide marketing team with application specific content, aiding in the production of case studies and white papers, and willing to present results / studies at events.
- Work closely with engineering team to determine solution feature requirements and identify system improvements and new features needed for various industrial client applications.
- On occasion, travel to customer sites to install, commission, and configure sensors and controllers according to specifications and project requirements.
- Adhere to safety protocols and guidelines while working on-site, ensuring the safety of yourself, colleagues, and customers.
- Engineering degree (Chemical, Civil or Environmental preferred).
- 2-3 years of experience working in the water/wastewater industry.
- 2-3 years of experience developing applications and driving value proposition focus.
- Extensive knowledge of water quality parameters such as BOD, COD and TSS
- Experience using water quality monitoring instrumentation.
- Knowledge of the basic principles of spectrophotometry.
- Attention to detail, highly organized and effective time management skills.
- Possess a results-oriented, proactive work ethic.
- Ability to work independently and as part of a team with multiple priorities and projects under pressure.
- Excellent interpersonal, written and oral communication skills a must.
- Entrepreneurial, driven, willingness to learn, problem-solver and professional.
- Strong technical aptitude and troubleshooting skills, with the ability to analyze and resolve complex technical problems.
- Advanced level of ability to use Microsoft Office products.
- Ability to travel in Canada and out of the country.
- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program