
Senior Underwriter, Programs
- Toronto, ON
- Permanent
- Full-time
- Administer and monitor underwriting rules, guidelines, insurance laws, and regulations.
- Collaborate with Line of Business representatives on referrals and other business needs.
- Provide guidance to lower-level associates.
- Develop and maintain relationships with distributors (agents & brokers) to support business retention and acquisition.
- Serve as a Help Point for agents, brokers, and customers to support the sales culture.
- Proactively seek renewal and new account opportunities.
- Conduct detailed opportunity assessments with key distributors to identify growth opportunities.
- Qualify program business to align with the organization's appetite.
- Conduct broker / customer and on-site calls with a planned purpose.
- Negotiate terms and conditions and close deals.
- Cross-sell other lines of business to increase product density.
- Participate in Sales Team meetings related to assigned brokers and / or territory.
- Manage a qualified list of opportunities 90 to 120 days prior to the effective date.
- Update required systems with details of broker / client visits and account status.
- Serve as a key Zurich contact for assigned target programs.
- Calculate target prices accurately using underwriting tools.
- Measure exposures and analyze risk.
- Quote and set coverage, negotiate terms and conditions on referral business and new programs.
- Participate in marketing presentations to assigned agents / brokers.
- Provide technical advice to customers.
- Develop and maintain positive customer relationships.
- Anticipate program needs and monitor trends to recommend changes.
- Manage Bordereaux and address accounting issues.
- Work with Risk Services to implement Risk Management plans for programs handled.
- High School Diploma or Equivalent and 3 or more years of experience in Underwriting Programs or Market Facing area
- High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area
- Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area
- Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area
- Knowledge of line(s) of business and the legal and regulatory guidelines
- Knowledge of time restraints for quotes on new and renewal business
- Experience with Microsoft Office
- Bachelor's Degree
- Strong verbal and written communication skills
- Minimum 3 years' underwriting experience in Programs as well as Auto
- At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
- We care about our employees' well-being and offer a comprehensive health / benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
- We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
- We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
- We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
- We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
- We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.