Clinical Business Solutions Analyst

University of Alberta View all jobs

Edmonton, AB
Permanent
Full-time

Just now

Job Category: Information TechnologyJob Description:Location - This role is in-person at North Campus Edmonton.Reporting to the Manager of Technical Services, the Clinical Business Solutions Analyst (CBSA) manages the day-to-day & mission critical operations and integration of complex software systems supporting over 1,000 users at the Mike Petryk School of Dentistry. This role facilitates the full development lifecycle-from initial analysis and modeling to testing and deployment-ensuring that the faculty's scheduling, assessment, and learning management tools support the student programs. By developing database solutions, managing complex data transformations, and creating custom graphical reporting interfaces, the CBSA bridges the gap between technical development and clinical education. Additionally, the incumbent collaborates with project teams through code reviews and mentoring to prioritize and maintain the school's essential software ecosystem.Responsibilities: * Data Management and System Design

Managing the technological facilitation of student assessment data (development, collection, processing, electronic storage, software solutions).
Designing and implementing required programming for developing, maintaining, and enhancing all software used in the education programs.
Managing and creating databases for program evaluation and student assessment.
Maintaining database files.
Coordinating with the Manager, Technical Services on technical matters, inputting transfer/articulation, learning outcomes, and other curriculum data into relevant databases.
Managing all learning, high-stakes, and classroom assessment data collection.
Analysis and Reporting

Helping design and implement new interactive learning and assessment methods using software, including complex statistical analyses for student reporting.
Ensuring accuracy and completeness of data collected through custom software, data extraction, and developing regular and ad hoc graphical reports.
Providing analytical and data reporting tool solutions.
Assisting with preparing, reviewing, printing, distributing, and updating internal reports, including digital dashboards.
Creating meaningful charts and materials from raw data for assessment results review.
Providing evaluation reports to students, faculty, and staff as requested.
Training, Support, and Troubleshooting

Providing analytical and data reporting tool solutions, training staff and users, and offering ongoing technical maintenance.
Providing technical information, assistance, and training to administrative and instructional support staff regarding curriculum and scheduling components of MPSoD's learning software.
Providing solutions, troubleshooting, inquiries, and tutorials for all learning software (e.g., Calendar.med, assessment, dashboard software).
Designing, coordinating, training, and supervising change management for learning software adoption (e.g., creating onboarding materials, rollout schedules, managing user expectations).
Process and Project Management

Identifying and delivering service improvement activities collaboratively with IST Process owners using innovative thinking and process improvement methodologies.
Building a continuous improvement process with IST stakeholders, process owners, service owners, and change champions.
Supporting efficiency and value through identifying and eliminating unnecessary process complexity.
Providing project management for internal and external (vendor) development tasks.
Coordinating assessment information management from course/program activities related to continuous improvement of assessment and evaluation practice.
Performing other related duties as assigned.

Qualifications:

The position requires a Bachelor's degree in computer science including demonstrated experience with computer programming, information systems, mathematics, statistics, and database management
Minimum of 5 years of experience in planning, executing, and distributing quantitative reports and analyses are required
Excellent knowledge and experience with object oriented programming languages, automated testing strategies, and relational databases.
Excellent knowledge of and professional usage of development tools such as source code, and project management tools.
Experience in various development and project management methodologies including supervising and mentoring other developers.
Excellent communication (verbal, written and listening), interpersonal, time management, planning, organizational, analytical, problem-solving, and estimation skills.
Expert in relational databases with ability to develop, test, and use SQL to query and combine small to medium sized databases
Experience in statistical software such as R or SAS and a demonstrated ability to collaborate in academic/education research
Ability to solve complex problems in a time-sensitive and stressful environment with low-margin of error while coordinating activities with a team of administrative colleagues
Familiarity with Visual Basic, JAVA, PHP, SWIFT and similar programming languages
Ability to design and implement compelling visuals using Google Data Studio, Excel, Access or other reporting tools as needed
Good written and verbal communication skills required
Ability to organize and implement projects
Excellent interpersonal skills, writing and public communication skills for considerable interaction with constituents
Attention to detail
Able to maintain confidentiality

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).This position offers a .About Us:The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. .At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms-physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.L'Université de l'Alberta s'engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.About the Team: The is one of the world's top academic health science centres. With 21 departments, multiple research institutes and centres, and a focus on excellence in education, research, and clinical care, the faculty trains outstanding medical and dental professionals and drives global health innovation in collaboration with partners across sectors.

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