Functional Analyst
University of Alberta View all jobs
- Edmonton, AB
- Permanent
- Full-time
- Serves as a bridge between business processes and system functionality
- Configures Campus Solutions tables and third-party systems to support operations in alignment with business requirements. This includes coordinating annual processes necessary for upcoming terms and maintaining/updating configurations as necessary throughout the cycle
- Initiates and coordinates operational processes (e.g., batch processes), taking into consideration operational requirements and timelines, as well as stakeholder impacts.
- Conducts first-stage investigations into issues raised by student services staff. Collects relevant information to identify the source of the issue, formulates a solution and/or documents complex issues for follow up by ESSI or IST Enterprise Applications
- Develops and maintains an in-depth understanding of current business processes for each faculty under the college in order to identify shortcomings, where change is necessary, formulate appropriate changes, and present solutions in a clear and simple manner.
- Builds meaningful relationships with client groups and stakeholders in order to provide day-to day advice and support to business management, business users, and on-campus stakeholders related to student systems and system functionality.
- Related post-secondary degree or diploma.
- Minimum of two years of related experience working with student administration systems in a post-secondary environment (PeopleSoft Campus Solutions and/or Slate experience is ideal).
- Demonstrated competence and aptitude for working with technology.