Workplace Violence Prevention Education Manager

University Health Network

  • Toronto, ON
  • Permanent
  • Full-time
  • 16 hours ago
Company DescriptionUHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.Job DescriptionUnion: Non-Union
Number of vacancies: 1
Site: Toronto General Hospital & All Sites
Department: Safety Services
Reports to: Director
Hours: 37.5 hours per week
Shifts: Monday to Friday
Status: Permanent Full-Time
Closing Date: September 17, 2025Position SummaryThe University Health Network (UHN) is seeking an experienced and visionary leader to serve as Manager of the TIDES 2.0 Workplace Violence Prevention (WPVP) Education Program. This new Manager role is central to UHN's system-wide commitment to building a safer, trauma-informed, and psychologically supportive healthcare environment through the UHN TIDES (Trauma-Informed De-escalation Education for Safety and Self-Protection) program. Developed originally at CAMH and now delivered at UHN in partnership between CAMH and UHN; UHN TIDES reflects an evidence-based, interdisciplinary approach to workplace safety in healthcare. The Manager will lead a growing interdisciplinary education team and will work closely with clinical, administrative, Safety and security partners to ensure the seamless integration, scaling and maintenance of the TIDES 2.0 program at UHN. The role involves developing a new dyadic managerial model in partnership with the Manager of Training and Professional Standards (UHN Security Operations), reflecting the complex governance structure of workplace violence prevention at UHN. This includes shared leadership, coordinated planning, and multiple reporting lines to ensure alignment between Safety Services, People & Culture, UHN Security Operations, and key advisory and governance committees.Duties
  • Manage the UHN TIDES 2.0 WPVP education team and provide strategic leadership and operational management of the program across UHN.
  • Oversee the design, delivery, and continuous improvement of WPVP education and simulation-based learning for clinical and non-clinical staff.
  • Ensure alignment with UHN policies, accreditation standards, and trauma-informed care principles.
  • Collaborates with internal partners including, Security Operations, People and Culture, Clinical & non-clinical leadership, Education, UHN senior leadership, key UHN governance committees and external partners such as peer institutions, training vendors, regulatory and certification bodies.
  • Develop program metrics, reports, and evaluation frameworks; present to senior leadership, the Workplace Violence Prevention Advisory Committee, and Code White Governance Committee.
  • Supervise and support WPVP Education Specialists and Coordinators, including scheduling, performance management, and professional development.
  • Work closely with the Manager of Training and Professional Standards (Security Operations) as part of a dyadic model to integrate healthcare security expertise into the TIDES 2.0 curriculum and coordinate leadership planning.
  • Support and participate in workplace violence incident follow-up, including multidisciplinary debriefs to contribute to system-level learning and workplace violence prevention education improvements.
Qualifications
  • Master's degree in Health Sciences, Social Sciences, Education, or related field; clinical background (e.g., nursing, allied health, psychiatry, social work) considered a strong asset.
  • Minimum of 5 years of team management experience in clinical education or healthcare training programs, preferably related to workplace violence prevention, trauma-informed care, or safety and de-escalation.
  • Demonstrated success in leading interdisciplinary teams and educational initiatives within large, complex healthcare settings.
  • Strong experience in program design, implementation, evaluation, and quality improvement.
  • Knowledge of adult learning theory, simulation pedagogy, and trauma-informed practice required.
  • Excellent interpersonal, facilitation, and change management skills, with the ability to engage diverse partners across clinical and operational domains.
  • Familiarity with learning management platforms, and a strong understanding of Ontario's healthcare and regulatory context preferred.
Additional InformationWhy join UHN?In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
) * Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.All applications must be submitted before the posting close date.UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

University Health Network