Project Manager

• Degree/Certifications Required: Undergraduate degree in Computer Science, Engineering, or other technology fields. Certifications: Safe 6, Scale or Agile (asset)
• Years of Overall Experience: 8+ years
• Ideal Candidate Background: Ideally prior bank experience, banking or financial institution, infrastructure deployment projects
• Selling Points of Position (CVP): long-term opportunity, very positive working culture and environment, working with multiple cloud technologies and opportunities working with AI in the future

• We are looking for someone to build and maintain strong business relationships with our Wealth & bank Insurance technology partners, providing project management on technology solutions/services initiatives to meet business needs.
• The position acts as IT Project Manager and SCRUM Master, leverages resources across functional or specialized technology areas to ensure end-to-end delivery of agreed upon solutions or services within planned forecasts and cost estimates.
• This role will plan, coordinate and supervise complex informatics assignments. Design and apply new methods and procedures.
• Coordinate systems development for major applications, define project requirements including information and data needs, business analysis and programming.
• Develop, plan, analyze, evaluate, and assign priorities to deliverables and requirements.
• Define project phases, set deadlines, and manage staff. Develop project plans with milestones.
• Coordinate all meeting and interface with business units, staff and service providers.
• The successful candidate will be responsible for the oversight and execution of multiple projects and project managers.
• Accountable for managing broad and highly complex teams and projects involving significant scope and complexity.

• Lead and manage a team of IT professionals who are responsible for end-to-end infrastructure technology delivery supporting our Wealth and bank Insurance technology business partners, with a clear focus on project planning, schedule management, scope, change and issues management, client communication and overall resourcing and financial costs on a longer-term basis.
• Responsible for project delivery for application sets within their scope, commissioning projects to be executed by technology partners.
• Act as a solutions integrator; provide a flexible approach by offering and negotiating options with clients that balance service levels, cost and risk.
• Develop impact assessments, manage delivery schedules, perform risk assessments to consistently manage project deliveries.
• Work with ITS partners to ensure they comply with the capacity forecasting process.
• Report on project progress, status, overall health and individual applications.
• Assess issues or change requests, determine what to report.
• Lead the development of total cost of ownership estimates for applications and services, monitor and track to established project budget and plan.
• Measure, monitor projects, stay within budget, meet or exceed expectations.
• Assess work plans, identify scheduling issues, report and escalate, as needed.
• Track major project deliverables; share updates; support initiatives aimed at cost reduction and faster time-to-market.
• Ensure there’s understanding of operational, reputational, and intellectual risks, advise to minimize, escalate if necessary.
• Know the competition, customer and industry trends, innovation; pinpoint relevant research opportunities.
• Maintain high level of customer service, ensure commitments are met; recommend appropriate actions to enhance service levels, through effective service level management practices/ agreements
• Sets direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals.
• Direct or manages large-scale applications, programs or projects across multiple product lines, involving significant scope and complexity. Ensures delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project. Perform a governing role for, ensuring that the proposal, execution, control, deployment, training and hand off, warranty support, and closure meet promised schedules.
• Performs risk identification and mitigation activities, escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support.
• Manages the acquisition and deployment of resources, including budget, by working with the Project Managers to secure the resources required for the project.
• Ensures client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise.
• The successful candidate will be required to work with and influence senior level leaders and partner with other IT Managers.

• 8+ years of experience as a Scrum Master
• Expertise in MS Project, Excel, Visio and Powerpoint
• Very strong communication skills, relationship building skills (giving timely updates, working with stakeholders etc.)

• Team player
• Strong interpersonal skills

• PMI or ITIL certification, Safe6, scale, agile certs
• Technical experience with infrastructure projects – including cloud technology deployments
• Knowledge of insurance industry or wealth management

ProViso Consulting