
Manager Project Governance Office
- Toronto, ON
- Permanent
- Full-time
- Establishes structured and proactively managed portfolio of projects across various FIC Divisions.
- Collaborates with business leads to plan initiation of projects, including estimation, timing and resourcing of prioritized initiatives.
- Assigns projects to individual project managers, proactively monitors portfolio activities and support team members in the successful execution of their projects.
- Leads continuous enhancements of project governance and ensures that project management standards, processes and procedures are adhered to.
- Collaborates with all internal business and technology partners, providing adequate communication, transparency and reporting on PGO portfolio of projects for ITEC.
- Manages complex initiatives, including possible delegation of project workstreams to other project managers or business leads.
- Leads project team(s) in a matrix environment, clarifying roles & responsibilities, providing individual direction and feedback and ensuring adequate project governance, communication and reporting are in place.
- Utilizes variety of program management techniques to manage interrelated projects for a specific functional department, service unit or line of business to provide consistent project management expertise across a group of initiatives, coordinate inter-project and intra-project dependencies and resolve project and program issues
- Maintains focus on quality of delivery, cost, scope and timelines, providing transparent reporting on progress and timely escalation of risks and issues to project sponsors and business stakeholders.
- Proactively works on proposing solutions to project goals and resolution of issues, and recommends appropriate project delivery approach, including agile, waterfall, or a combination of both.
- Manages 3rd party vendor involvement where required in project execution and delivery.
- Maintains active collaboration with Executive Sponsors and Business Leads to understand strategic objectives and coordinates cross-departmental communication of priorities.
- Prepares effective portfolio communications and presentations for FIC Senior Executives Team and / or Executive Steering Committees members, where appropriate.
- Establishes strong relationships with Fidelity business and technology partners, including FIL and FMR.
- Manages expectations and influences project-related business decisions.
- Closely work with IS Executive Team and IS Managers to ensure continuous alignment with advancements in IT tools and processes, and adoption of emerging technologies.
- Directly manage a team of project managers, providing leadership, guidance and support of the team’s objectives and individual personal development goals.
- Communicate overall business objectives to project managers and conduct annual goal setting and performance reviews.
- Assign projects within the PGO portfolio of projects, clearly defining deliverables and performance expectations.
- Monitors execution of assigned responsibilities and provide immediate feedback where necessary to facilitate the adjustment of project plans and delivery timelines.
- Conducts regular one on ones, formal and informal coaching sessions with project managers and provide input for future career growth opportunities and goals.
- Leads adoption of new project management methodologies / tools and support relevant team training.
- Strong organizational skills, attention to detail.
- Expert knowledge of project management and development methodologies.
- Organizational awareness; focus on key partnerships, teamwork and relationships building.
- Drive for results while managing portfolio risk and issues.
- Excellent written and verbal communication skills; ability to demonstrate an understanding of business needs and interests and communicate the broader picture to all stakeholders.
- Leadership, facilitation, negotiation, influence and customer relationship management.
- Team management and resource management skills.
- Solid understanding of financial industry and technology.
- University degree (bachelor’s degree), Project Management education or equivalent work experience.
- Project Management Professional (PMP) and Certified Scrum Master (CSM)
- Project Management Experience in the financial industry.
- Strong experience and demonstrated ability to organize and monitor complex programs / projects.
- Experience with cross-functional, cross-hierarchy work, including communication and relationship management.
- Parental leave top-up to 100% of your salary for a period of 25 weeks.
- Up to $650 for home office equipment.
- Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
- Diversity and inclusion programs, including an active network of Employee Resource Groups.
- Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.
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